Student receptionist english & spanish

MAR ALVAREZ; España; Presencial; EUR 18.000 - 23.000; Jornada completa

Descripción de la vacante

A leading hotel in Spain is seeking a dedicated receptionist. The ideal candidate will manage guest reservations and check-in/check-out processes, handle complaints, and provide customer assistance. Proficiency in multiple languages is a must, along with multitasking and basic accounting skills. This role includes accommodation perks, offering a fulfilling work environment.

Servicios

Accommodation

Formación

• Experience in a reception role or similar.
• Proficiency in multiple languages for customer interaction.
• Basic accounting knowledge required.

Responsabilidades

• Managing reservations, check-in/check-out processes.
• Resolving complaints and managing special requests.
• Overseeing customer assistance and online reputation management.

Conocimientos

Multitasking

Customer assistance

Language proficiency

Problem-solving

Descripción del empleo

Making and managing reservations, working with computers and maintaining programs, greeting guests at check-in and check-out, and allocating rooms efficiently.

Managing complaints and resolving problems, dealing with special requests, controlling accounting and payments, and using several languages by phone, email, or in person. Multitasking receptionist assisting in other areas of the hotel.

Compensation:

Accommodation

Keywords

5 days a week, 6 hours a day

Additional Information

Answering telephone calls, managing check-in/check-out, controlling bookings and availability, overseeing prices and promotions, resolving problems, basic accounting, payments control, customer assistance, and online reputation management on social media platforms (Facebook, Instagram, WhatsApp, Twitter, TripAdvisor, Trivago, etc.).