Student Experience Coordinator - Alhama Campus

Leading Edge Aviation Ltd; Murcia; On-site; EUR 20,000 - 24,000; Full time

Benefits offered by this job

Salary up to €22,000 p.a.

Professional development

30 days holiday + holidays

Airspace Day

Employee referral scheme

Job summary

Leading Edge Aviation is seeking a Customer Experience Assistant at our Alhama Campus in Spain. The role covers student support, welfare, accommodation, transport and academy administration, serving as the first point of contact and ensuring issues are tracked and resolved.

The position is full-time (39 hours per week) based at Alhama Campus, with responsibilities across Oxford and Alhama operations to maintain a consistent student experience.

Qualifications

• Experience in an administrative and/or customer-facing role; IT skills expected.
• Proficiency in Microsoft 365 required.
• Able to manage multiple enquiries and maintain accurate records.

Responsibilities

• Serve as first point of contact at the Alhama Campus, welcoming visitors and guiding them to facilities and safety arrangements.
• Log and track student enquiries, own actions through to resolution, escalate when needed.
• Coordinate accommodation, welfare, transport, and campus administration tasks for students.
• Provide office support and manage student expense submissions and claims.
• Coordinate student transport and travel arrangements as required.

Skills

Administrative experience

Customer-facing

Microsoft 365

Organisational skills

Communication skills

Proactive attitude

Tools

Arthur

Other platforms

Job description

Leading Edge Aviation is seeking a Customer Experience Assistant at our Alhama Campus in Spain. The role covers student support, welfare, accommodation, transport and academy administration, serving as the first point of contact and ensuring issues are tracked and resolved.

The position is full-time (39 hours per week) based at Alhama Campus, with responsibilities across Oxford and Alhama operations to maintain a consistent student experience.