Strategic Relationship Manager - Travel Payments

Sabre; Madrid; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A global travel technology company in Comunidad de Madrid seeks a professional with strong relationship management skills in the travel payments industry. The role involves maintaining customer relationships, delivering performance targets, and engaging with key stakeholders. Candidates should have proven experience, analytical skills, and excellent communication abilities. Competitive compensation and flexible work arrangements are offered.

Servicios

Highly competitive compensation package

Comprehensive wellness program

25 vacation days annually

Flexible work arrangements

Formal and informal recognition programs

High-end IT equipment

Extensive learning and development tools

Diversity and Inclusion programs worldwide

Formación

• Proven Relationship Management experience.
• Deep understanding of the travel payments industry.
• Experience with online, leisure, and business travel agencies.
• Strategic thinking with strong analytical skills.
• Comfort engaging C-level clients.
• Willingness to travel globally on short notice.

Responsabilidades

• Establish and maintain relationships with key stakeholders.
• Deliver performance according to revenue and spend targets.
• Ensure quality of business development activities.
• Identify competitors and provide market analysis.
• Provide management with clear reporting on results.

Conocimientos

Relationship Management

Travel Payments Industry Knowledge

Sales Skills

Negotiation Skills

Communication Skills

Project Management

Analytical Thinking

Interpersonal Skills

Presentation Abilities

Educación

Bachelor's Degree in Sales, Marketing, or Engineering

Herramientas

PowerPoint

Excel

Descripción del empleo

Role and Responsibilities

• Establish and maintain mutually beneficial and profitable relationships with existing customers, partners, and key industry stakeholders, resulting in strong customer growth rates and negligible customer attrition.
• Partner with the Sabre Virtual Payments team—including Commercial, Implementations, Partnerships, Business Finance, Product, the wider Sabre Global Distribution System sales teams, and account managers.
• Deliver strong performance in line with agreed revenue and spend targets, and the overall SVP strategy. This includes the ability to provide management with clear reporting on results and activity. Ensure all activity is captured in the SVP CRM tool.
• Ensure quality and timeliness of all business development activities, including internal reporting, external presentations, contractual deliverables, and client success criteria.
• Provide feedback and insights into Sabre Virtual Payments. Identify competitors and provide analysis on their positioning in the markets we operate in.

What’s in it for you?

• Opportunity to make a significant impact in an evolving and dynamic industry.
• Be part of one of the world’s largest Travel and Hospitality technology companies.
• Partner, interact, and network with key players in the payments ecosystem including banks, fintechs, card networks (Mastercard & Visa), and C-level executives across OTAs, leisure, and business travel agencies.
• Engage with senior internal stakeholders across Sabre.

Qualifications and Education Requirements

• Must-Have Skills : Proven Relationship Management experience with a strong track record of achievement.
• Deep understanding of the travel payments industry.
• Good grasp of the travel industry and GDS dynamics.
• Experience working with online, leisure, and business travel agencies.
• Strategic and analytical thinking with strong qualitative and quantitative skills.
• Strong consulting, project, and program management experience.
• Excellent interpersonal skills, with comfort engaging C-level clients and internal leadership.
• Strong sales, negotiation, and closing skills.
• Exceptional communication and presentation abilities.
• Willingness to travel globally on short notice.
• Advanced PowerPoint and Excel proficiency.
• Energetic, collaborative, open-minded personality with a good sense of humor.

Nice-to-Have Skills

• Bachelor\'s Degree in Sales, Marketing, or Engineering.
• Multilingual capabilities: English required; Spanish, French, Italian, and Portuguese are a plus.
• Experience in one or more of the following areas: acquiring, FX (foreign exchange), fraud prevention, and chargeback management.

Benefits

• Highly competitive compensation package
• Comprehensive wellness program (fitness, mental wellbeing, meditation app)
• 25 vacation days annually + a global year-end break (December 26–31)
• Flexible work arrangements and remote work options
• Formal and informal recognition programs
• A globally integrated team with onboarding support
• Participation in local and global events
• 4 volunteering days per year to support your chosen charity
• High-end IT equipment from day one
• Extensive learning and development tools
• Diversity and Inclusion programs worldwide

Important

The duties and responsibilities described above are not exhaustive. The scope of the role may evolve in line with business needs.

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.