Strategic Account Manager

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About this role

We are looking to find a fantastic Strategic Accounts Manager to join our team and drive company growth by building value-added relationships with the most important restaurant chains in Spain!

Key responsibilities

1. Monitoring the performance of key accounts and preparing detailed reports with key metrics.
2. Enhancing processes to provide exceptional account management and post-sales service to chains and franchisees.
3. Onboarding new restaurant chains, including generating leads, negotiating profitable deals, and ensuring seamless integration.
4. Maximizing revenue for each restaurant while improving NPS and engagement across accounts.
5. Developing and maintaining long-term relationships with key restaurant chains, turning them into advocates for the JET platform.
6. Collaborating with global Key Account Managers to share best practices and improve strategies.

What will you bring to the table?

1. Experience managing large key accounts, preferably with international chains or within delivery platforms.
2. Proven success in building and growing relationships with major accounts, with strong negotiation and influence skills.
3. Excellent analytical skills and a passion for metrics, with the ability to balance details and the big picture.
4. Native-level Spanish and fluent English skills, both written and spoken.
5. Highly organized and capable of managing multiple priorities in a fast-paced, high-growth environment.
6. Ambitious, quick to learn, and motivated to succeed as part of a collaborative team.

What are we offering?

1. Competitive salary, with a commission when you hit your targets.
2. The opportunity to work in an international, tech-driven company.
3. An exciting role with room for initiative and personal development.
4. A beautiful workplace in the coolest tech hub in Madrid.
5. A wide range of benefits (meal vouchers; private health and life insurance).
6. An amazing wellbeing program including activities such as fitness, yoga, physiotherapy; psychological support services.
7. Hybrid working policy promoting work-life balance.
8. Enhanced parental leave.
9. Discounted gym memberships.
10. 15% daily meal discount on the JET platform.

Our culture at JET

Our teams forge connections internally and work with some of the best-known brands globally, giving us a truly international impact in a dynamic environment. Fun, fast-paced, and supportive, the JET culture emphasizes movement, growth, and celebrating every aspect of our team members. Thanks to them, we stay one step ahead of the competition.

Inclusion, Diversity & Belonging

What else is cooking? Want to learn more about our JETers, culture, or company? Visit our career site to find stories, blogs, podcasts, and more JET morsels.