Store Supervisor

POP MART; Barcelona; Presencial; EUR 24.000 - 36.000; Jornada completa

Descripción de la vacante

A leading entertainment company is seeking a Store Manager to oversee retail operations in Barcelona. The successful candidate will demonstrate exceptional leadership, organizational skills, and a passion for designer toys. This full-time position offers comprehensive training and a structured bonus scheme.

Servicios

Monthly appreciation gifts

Bonus/commission scheme

Comprehensive training programs

Regular team social events

Paid rest breaks

Formación

• Fluent in professional Spanish with excellent communication skills.
• Proven ability to develop strategies to achieve sales targets.
• Strong organizational skills and attention to detail.

Responsabilidades

• Oversee all aspects of store operations.
• Train and supervise the sales team, ensuring adherence to company policies.
• Manage inventory levels and prevent stock discrepancies.

Conocimientos

Customer Service

Leadership

Organizational Skills

Communication

Time Management

Descripción del empleo

Designer toys and collectible pieces

Location: El Triangle, Barcelona

Type: Full-time, Permanent

Working Hours: 40 hours per week

About POP MART

Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain. Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier toys and lifestyle brands including Disney, Universal Studios, and Sanrio to create collectible art toys featuring their iconic characters. In the UK, POP MART operates seven stores in London and Midlands, and over six Robo Shops (vending machines for POP MART products). We are expanding our retail network and opening new stores in London and nationwide. For more information, please visit our website and LinkedIn Career page.

What to Expect

POP MART is a boutique-sized company with a young and multicultural team. You can expect to:

• Gain valuable professional experience covering the entire retail life cycle
• Work with people from different countries and cultures in a collaborative environment
• Receive structured customer service, retail operations, and product training
• Be proactively involved in the company’s growth

Benefits

POP MART offers our employees:

• Monthly POP MART toy appreciation gifts
• Structured bonus/commission scheme based on performance
• Comprehensive training and development programs
• Regular team social events
• Paid rest breaks

The Role and Candidate

We are seeking a Store Supervisor to work alongside our Assistant Store Manager in El Triangle, Barcelona.

This key leadership role involves managing all aspects of retail operations and ensuring the sales team provides exceptional customer service. Strong organizational skills, excellent communication, and a passion for retail management are essential. Enthusiasm for designer toys will give you a competitive edge. The position reports to and receives guidance from the Assistant Store Manager.

Responsibilities

• Oversee all store operations
• Provide outstanding customer service and resolve issues
• Train and supervise sales staff, ensuring adherence to policies
• Collaborate on sales strategies with the Store Manager
• Monitor inventory levels and coordinate replenishment
• Control stock discrepancies and prevent shoplifting
• Manage visual merchandising and store cleanliness
• Handle daily cash register procedures
• Conduct staff meetings and communication
• Assist in recruitment, evaluation, and training
• Perform administrative duties like scheduling and sales reporting
• Work flexible hours, including nights, weekends, and holidays

Required Qualifications

• Fluent in professional Spanish with excellent communication skills
• Proactive with strong customer service skills
• Proven sales strategy implementation ability
• Leadership experience supervising a team
• Strong organizational skills and attention to detail
• Proficient in administrative tasks
• Effective time management and prioritization
• Team-oriented and motivating

Desirable but Not Essential

• Multilingual abilities
• Retail management experience from department stores or concession counters

Your Application

If interested, please apply with your updated CV via “Apply Now”.