Store Sales Manager - IKEA Málaga

IKEA; Málaga; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A retail leader is sought for a vibrant role in Málaga, Spain, to lead sales teams across multiple locations. The candidate should have over 5 years of experience in sales leadership, be customer-focused, and demonstrate high proficiency in English. Responsibilities include optimizing sales, customer satisfaction, and team development within a dynamic retail environment.

Formación

• More than 5 years of experience leading and developing sales teams.
• Ability to inspire others and drive sales.
• Experience in developing action plans and monitoring objectives.

Responsabilidades

• Ensure customer satisfaction through effective sales management.
• Lead the sales team to optimize customer experience and increase profitability.
• Make commercial decisions based on local market knowledge.

Conocimientos

Sales leadership

Customer focus

Team development

Budget management

High level of English

Descripción del empleo

Overview

At IKEA Málaga you’ll be leading a vibrant network of stores across Málaga, Granada, and Marbella, three of southern Spain’s most iconic cities. Based in Málaga, one of Europe’s fastest-growing tech hubs, you’ll enjoy a sunny climate, culture, gastronomy, and innovation as part of a role that blends professional ambition with coastal living.

WHAT YOU'LL LOVE

We have big plans, and you can be part of them. We are looking for leaders who are passionate about retail and people, with strategic vision and energy to transform the day-to-day lives of our customers and colleagues. If you are motivated to do things differently, promote entrepreneurship and lead with purpose, this is your opportunity.

Requirements

• More than 5 years of experience leading and developing sales teams with a strong customer focus. (Desirable)
• Passion for sales and ability to inspire others.
• Experience in developing and implementing action plans, budgets and monitoring objectives.
• Proficiency in the income statement and ability to impact it from within the department.
• High level of English.
• Passion for design and home furnishing.
• Ability to ensure competent teams and motivational leaders.

What you’ll be doing day to day

• You will ensure customer satisfaction by developing and implementing IKEA-style sales management.
• You will lead and develop the sales team to optimize the customer experience, increase sales and improve profitability.
• You will promote new ways of working based on multi-channel, efficiency and sales specialization.
• You will convey a passion for design and home furnishing.
• You will participate in the selection, training and development of the best talent, ensuring the succession plan.
• You will make commercial decisions based on in-depth knowledge of the local market and monitoring through KPIs.
• You will have in-depth knowledge of the product range, the competition and customer behavior.

Together as a team

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

A day in your life with us

• Optimising sales and profitability by encouraging your team to take fast action on commercial opportunities and act on customer feedback, competition, supply and performance analyses.
• Knowing the local market potential and working with your team and other store functions to plan and implement commercial activities that increase sales.
• Working through the team, and with the support of other functions, to present the width and depth of the IKEA range in order to satisfy and inspire visitors.
• Ensuring the store is in excellent shape with fully stocked sales spaces at all times.