Store Manager - The North Face

The North Face; Madrid; Presencial; EUR 30.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career ownership

Feedback-based culture

Tailored training

Networking opportunities

Descripción de la vacante

The North Face is seeking a Store Manager for their flagship store in the center of Madrid. The role involves leading and nurturing a team focused on customer satisfaction and sales. Responsibilities include managing store operations, mentoring staff, and ensuring compliance with branding guidelines. Candidates should possess extensive retail experience, excellent communication skills in Spanish and English, and proficiency in MS Office. A supportive and diverse work environment is promoted, along with comprehensive benefits.

Formación

• Experience in running a store, including budgeting and planning.
• Ability to motivate and mentor a team.
• Flexible availability for weekends, evenings, and holidays.

Responsabilidades

• Lead and mentor store teams to enhance customer experience.
• Implement and improve retail operational procedures.
• Keep track of inventory and performance metrics.

Conocimientos

Customer interaction

Team development

Retail operations

Communication in Spanish and English

MS Office proficiency

Descripción del empleo

Do you want to leave your mark and drive the consumer experience in one of our stores? We’re looking for an outstanding Store Manager to join our The North Face flagship store based in Madrid center.

As a Store Manager, you will lead and nurture a team, whilst displaying your own initiative to drive sales and customer satisfaction.

The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands.

Let’s talk about the role!

Our store managers have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but give our managers the freedom to try out new solutions to drive sales and enhance customer experience.

How you’ll make a difference

• Leading, motivating and mentoring your store teams to drive a customer first approach
• Implementing our established retail processes whilst looking for ways to improve them
• Keeping on top of core retail operational procedures such as inventory, P&L, etc.
• Reporting performance metrics and demonstrating your understanding of KPIs to improve your store results
• Making sure your store looks great, in line with the brand’s visual merchandising guidelines

What makes you the perfect Store Manager?

• You love interacting with customers. The joy of helping a customer find the perfect product is special and you get that. Working in a store can be demanding, no problem for you, as you are resilient and self-driven.
• You know how to develop a great team who share your passion and vision to make every shopping experience outstanding. You take pride in mentoring employees, seeing them grow and having fun too.
• You have experience in all facets of running a store, including budgeting and planning, retail operations and merchandising.
• You have excellent written and verbal communication in both Spanish and English.
• You are proficient in the use of MS Office and different POS systems.
• You are flexible when it comes to working weekends, evenings, and holidays as necessary.

What’s in it for you?

We offer comprehensive benefits that encourage mental, physical, and financial well‑being for all VF associates. Along with this you will have:

• Career ownership, enabling you to build your knowledge and experience across different brands.
• A supportive feedback‑based culture where respect and integrity guide us.
• Tailored training. From an induction to ongoing online and face‑to‑face training sessions, we are committed to helping you grow, both professionally and personally.
• The opportunity to network with other Store Managers throughout Europe and with our head office.

Free to Be

We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.