Store Manager - Lead Customer Experience (Madrid)

The North Face; Madrid; Presencial; EUR 30.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career ownership

Feedback-based culture

Tailored training

Networking opportunities

Descripción de la vacante

The North Face is seeking a Store Manager for their flagship store in the center of Madrid. The role involves leading and nurturing a team focused on customer satisfaction and sales. Responsibilities include managing store operations, mentoring staff, and ensuring compliance with branding guidelines. Candidates should possess extensive retail experience, excellent communication skills in Spanish and English, and proficiency in MS Office. A supportive and diverse work environment is promoted, along with comprehensive benefits.

Formación

• Experience in running a store, including budgeting and planning.
• Ability to motivate and mentor a team.
• Flexible availability for weekends, evenings, and holidays.

Responsabilidades

• Lead and mentor store teams to enhance customer experience.
• Implement and improve retail operational procedures.
• Keep track of inventory and performance metrics.

Conocimientos

Customer interaction

Team development

Retail operations

Communication in Spanish and English

MS Office proficiency

Descripción del empleo

The North Face is seeking a Store Manager for their flagship store in the center of Madrid. The role involves leading and nurturing a team focused on customer satisfaction and sales. Responsibilities include managing store operations, mentoring staff, and ensuring compliance with branding guidelines. Candidates should possess extensive retail experience, excellent communication skills in Spanish and English, and proficiency in MS Office. A supportive and diverse work environment is promoted, along with comprehensive benefits.