Store Manager (m/f/x)

Work In Progress Textilhandels GmbH; Barcelona; On-site; EUR 40,000 - 52,000; Full time

Job summary

Carhartt WIP Barcelona is seeking a Store Manager to lead our DU C store, full-time on a fixed-term contract. You will drive sales, coach staff, and ensure excellent customer service in a fast-paced fashion environment.

You will develop strategies to increase traffic and profitability, maintain visual merchandise standards, and collaborate with HR, Finance and merchandising to reach company goals. Fluent Spanish is required; English is a plus.

Qualifications

• Proven successful experience in store management.
• Strong leadership and business orientation.
• People and customer management skills.
• Excellent organizational abilities.
• Effective communication and interpersonal skills.
• BS degree in Business Administration or relevant field.
• Enthusiastic about fashion.
• Fluent in Spanish; English is advantageous.

Responsibilities

• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
• Ensure high levels of customer satisfaction through excellent service.
• Complete store administration and ensure compliance with policies and procedures.
• Maintain outstanding store condition and visual merchandising standards.
• Report on buying trends, customer needs, profits etc.
• Propose innovative ideas to increase market share.
• Conduct personnel performance appraisals to assess training needs and build career paths.
• Deal with all issues that arise from staff or customers (complaints, grievances etc).
• Collaboration with HR, Finance, Visual and Retail Merchandising and other relevant departments to ensure company goals are achieved.
• Payroll management and control.
• Representing the company.

Skills

Store management

Leadership

People management

Organizational skills

Communication skills

Fashion enthusiasm

Spanish language

English language

Education

BS degree in Business Administration

Job description

Carhartt WIP is part of the WIP Trading AG. Our family-owned business group started as a licensee and European distributor of the US workwear manufacturer Carhartt in the early 1990s. Since then, it develops its own collections based on workwear originals.

Carhartt Work In Progress aims to continuously progress and evolve, without ever losing sight of its origins. Over the course of the past three decades, our business has developed organically, along with its customers, the culture that surrounds the brand, and its employees who have helped shape what Carhartt WIP is today.

For our store in Barcelona (DUC), we are looking for you as Store Manager (m/f/x) full time on a fixed term contract.

Tasks

• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability

• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff

• Ensure high levels of customer satisfaction through excellent service

• Complete store administration and ensure compliance with policies and procedures

• Maintain outstanding store condition and visual merchandising standards

• Report on buying trends, customer needs, profits etc

• Propose innovative ideas to increase market share

• Conduct personnel performance appraisals to assess training needs and build career paths

• Deal with all issues that arise from staff or customers (complaints, grievances etc)

• Collaboration with HR, Finance, Visual and Retail Merchandising and other relevant departments to ensure company goals are achieved

• Payroll management and control

• Representing the company

Requirements

• Proven successful experience in store management

• Powerful leading skills and business orientation

• People and customer management skills

• Strong organizational skills

• Good communication and interpersonal skills

• BS degree in Business Administration or relevant field preferable

• Enthusiastic about fashion

• Fluent in Spanish, English is advantageous