Barcelona Store Manager: Growth & Service Leader

WIP Spain S.L.; Barcelona; On-site; EUR 30,000 - 42,000; Full time

Job summary

Carhartt WIP in Barcelona is seeking a Store Manager (m/f/x) for full-time, fixed-term contract. You will lead store operations, drive sales, and ensure exceptional customer service while maintaining brand standards.

Ideal candidates have proven store management experience, strong leadership and organizational skills, and are fluent in Portuguese and English. Spanish is mandatory, English is a plus, and the role includes payroll oversight and cross-department collaboration.

Qualifications

• Proven successful experience in store management.
• Fluent in Portuguese and English.
• Powerful leading skills and business orientation.
• People and customer management skills.
• Strong organizational skills.
• Good communication and interpersonal skills.
• BS degree in Business Administration or relevant field preferable.

Responsibilities

• Develop business strategies to raise our customers' pool, expand store traffic and optimize profitability.
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
• Ensure high levels of customer satisfaction through excellent service.
• Complete store administration and ensure compliance with policies and procedures.
• Maintain outstanding store condition and visual merchandising standards.
• Report on buying trends, customer needs, profits etc.
• Propose innovative ideas to increase market share.
• Conduct personnel performance appraisals to assess training needs and build career paths.
• Deal with all issues that arise from staff or customers (complaints, grievances etc).
• Collaboration with HR, Finance, Visual and Retail Merchandising and other relevant departments to ensure company goals are achieved.
• Payroll management and control.
• Representing the company

Skills

Store management

Leadership

People management

Customer management

Communication

Organizational skills

Interpersonal skills

Portuguese and English fluency

Education

BS degree in Business Administration or relevant field preferable

Job description

Carhartt WIP in Barcelona is seeking a Store Manager (m/f/x) for full-time, fixed-term contract. You will lead store operations, drive sales, and ensure exceptional customer service while maintaining brand standards.

Ideal candidates have proven store management experience, strong leadership and organizational skills, and are fluent in Portuguese and English. Spanish is mandatory, English is a plus, and the role includes payroll oversight and cross-department collaboration.