Store Manager

Ralph Lauren; Madrid; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading luxury retail brand is seeking a Team Leader in Madrid to create an inclusive working environment and drive sales. The ideal candidate has prior luxury retail experience and excels at building strong relationships with clients. Responsibilities include team leadership and optimizing store performance. This role offers competitive benefits and opportunities for career growth.

Servicios

Career growth opportunities

Competitive benefits package

Employee discounts

Formación

• Previous experience in luxury retail required.
• Experience in clienteling and appointments.
• Knowledge of the local market and client preferences.

Responsabilidades

• Create an inclusive working environment with a customer-centric mindset.
• Lead and inspire the team to deliver sales and profitability.
• Build and foster strong, loyal relationships between clients and the brand.

Conocimientos

Team Leadership

Customer-Centric Mindset

Relationship Building

Data Analysis

Descripción del empleo

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing, and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands, and international markets. The company's brand names include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, making it one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company and those we serve by amplifying voices and perspectives to create a culture of belonging, inclusion, and fairness for all. We foster a culture of inclusion through Talent, Education & Communication, Employee Groups, and Celebration.

Position Overview

WHAT WE OFFER

• The opportunity to work for an iconic and unique lifestyle brand
• Career growth opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

Essential Duties & Responsibilities

WHAT YOU'LL DO

Team Leadership & Engagement

• Create an inclusive working environment with a customer-centric mindset
• Lead and inspire the team to deliver sales and profitability
• Develop your team's product knowledge and selling culture
• Drive a high-performance culture

Business Client Development

• Maximize the potential of all product categories through brand storytelling by delivering the brand image proposition to enhance the customer journey
• Build and foster strong, loyal relationships between clients and the brand
• Manage store staffing hours, review effectiveness to optimize coverage, productivity, and profitability
• Recruit, train, and onboard staff as needed
• Analyze data, utilize reports, and collaborate with senior management to optimize performance

Experience, Skills & Knowledge

WHO YOU ARE

• Previous experience in luxury retail required
• Experience in clienteling and appointments
• Experience executing bespoke events and experiences for clients
• Knowledge of the local market and client preferences