Store Manager

MIETIS; Barcelona; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A luxury brand in Barcelona is seeking a Store Manager to lead sales and ensure an exceptional customer experience. You will manage inventory, provide in-depth product knowledge, and maintain a high standard of store presentation. Ideal candidates have over 5 years of experience in luxury retail, strong leadership skills, and fluency in Spanish and English. Join us to be part of a growing team committed to conscious luxury and quality.

Servicios

Professional development

Creative environment

Collaborative team

Formación

• Minimum of 5 years of experience in sales and retail management, ideally in luxury.
• Strong leadership and communication skills.
• Fluency in Spanish and English; additional languages are valued.

Responsabilidades

• Manage sales and customer experience.
• Ensure high-quality product knowledge.
• Maintain inventory control and store presentation.

Conocimientos

Sales expertise

Leadership skills

Interpersonal skills

Organizational skills

Customer service

Fluency in Spanish and English

Descripción del empleo

Founded by Maria Fontanellas in 2017, Mietis is a young and bold luxury brand based in Barcelona, redefining contemporary leather goods with a distinctive aesthetic.

Rooted in cinematic and retrospective inspirations, Mietis brings to life a colorful and timeless wardrobe, designed to transcend trends and become cherished pieces with soul.

With a heritage in Spanish leather tanning, Mietis ensures the highest quality standards by having full control over its most essential material. Each piece is crafted in-house by expert artisans who have dedicated decades to perfecting their craft, guaranteeing unparalleled excellence.

For Mietis, true luxury is about traceability, quality, and personalization. That’s why we offer versatile, customizable designs, giving women the power to create a piece that truly reflects their personality.

Join Mietis, and be part of a brand that values creativity, craftsmanship, and the art of self-expression.

Location and Contract

Location: Flagship Passeig de Gràcia, Barcelona
Contract: Indefinite (trial period according to law)
Working Hours: Full-time (rotating shifts, weekends, and holidays)
Start Date: Immediate (October)

Company Description

Mietis is a young luxury brand with a headquarters in Barcelona. Mietis translates cinematic and retrospective inspirations into contemporary and colorful designs with the objective of curating a timeless wardrobe, full of pieces with a soul designed to last.

Why Work at Mietis?

Our stores reflect the sweet imaginary of Mietis. A brand of special and intimate leather accessories that creates meaningful and irreplaceable designs through vibrant colors that spread happiness and fantasy to the world. As the manager of our flagship store, you will be the perfect ambassador of the brand.

Responsibilities

• Manage sales, ensuring an exceptional customer experience.
• Provide in-depth knowledge of the product, philosophy, and history behind the brand to customers.
• Exceed expectations and generate a constant WOW effect with a high level of attention.
• Maximize sales through continuous and detailed analysis of store performance.
• Report weekly and monthly reports to the development director.
• Ensure an impeccable store display.

Customer Management

• Act as a brand ambassador, immersing customers in the atmosphere and values of the brand: conscious luxury, quality, durability, and craftsmanship.
• Develop and expand the current customer base by maintaining active and personalized relationships with the Mietis community, understanding their unique needs.
• Implement and manage various loyalty strategies and programs.
• Participate in in-store event management and/or promotional activities.

Operations and Supply Chain

• Maintain exhaustive control of inventory and manage stock levels.
• Ensure the store's presentation is impeccable, in line with product seasonality and launch calendars.
• Provide operational excellence in all store processes, benefiting the store's results.

Profile We Are Looking For

• A minimum of 5 years of experience in sales and retail management, ideally in a luxury environment.
• A genuine fashion expert with a passion for sales and aesthetic sensitivity.
• Strong leadership skills and the ability to communicate effectively with all levels within the organization and our customer base.
• Excellent interpersonal skills to interact with customers in a sophisticated and professional manner.
• Organizational skills and the ability to manage multiple tasks simultaneously.
• A proactive and innovative approach to constantly improving all store processes, benefiting the customer shopping experience.
• Fluency in Spanish and English; additional languages such as Chinese, French, or Catalan are valued.
• Entrepreneurial spirit, providing solutions that add value to the project.
• Exceptional hospitality and customer service skills.
• Positive and energetic personality.

What We Offer

• Be part of a growing luxury brand based in Barcelona.
• A creative and collaborative environment in a small but ambitious team.
• Professional development and constant learning in the fashion sector.

If you are interested, please send your CV, portfolio, and a brief letter of motivation to [e-mail]. We want to know why you would like to join Mietis and how you can contribute to our vision.