SSC HR Specialist

Cainiao Group; Santa Cruz de Tenerife; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading logistics company seeks an HR Operations Specialist in Santa Cruz de Tenerife. The role involves managing HR queries, overseeing attendance processes, and collaborating with various departments to streamline operations. Candidates should hold a Bachelor’s degree, possess strong interpersonal skills, and be proficient in French. Join a dynamic team and contribute to the optimization of HR processes in a fast-paced environment.

Formación

• Minimum 1 year experience in HR roles, preferably in a Shared Service Center.
• Proficient in French and basic English.
• Strong interpersonal, coordination, and communication skills.

Responsabilidades

• Responsible for HR operations including onboarding and offboarding.
• Manage overseas attendance and align policies.
• Collaborate cross-functionally with IT and other departments.

Conocimientos

Interpersonal skills

Coordination

Communication

Educación

Bachelor's degree

Herramientas

Word

Excel

PowerPoint

Descripción del empleo

• 1. Responsible for basic HR operations and query handling for the SSC (Shared Service Center) in the Europe region, including onboarding, offboarding, transfer, contracts, attendance, benefit management and expense settlement.
• 2. In charge of overseas attendance management, including policy alignment, hands-on operations for attendance and leave, daily support, and process optimization.
• 3. Understand the service scope and responsible business modules; skilled at analyzing client issues and pain points, identifying needs, proposing improvement suggestions, driving implementation, and enabling regional HRGs and business teams.
• 4. Participate in regional project-based work, including cross-functional collaboration with IT, administration, procurement and other departments.

Position Requirements

• 1. Bachelor's degree or above, with 1 year of experience in HR roles; experience in an HR Shared Service Center is preferred.
• 2. Proficient in French as a working language, and able to communicate effectively in basic English.
• 3. Presentable with a strong interpersonal skills; patient, service-oriented, and a good team player. 3. Strong coordination and communication skills; capable of identifying additional business scenarios and collaborating across functions to solve problems.
• 4. Proficient in Word, Excel, and PowerPoint; well-versed in basic business skills, techniques, and processes; has a sense of standardization and is familiar with SOPs, including the ability to output.
• 5. Able to embrace change with a positive attitude, work well under pressure, and adapt to the fast-paced demands of internet platform businesses.