Sr. Spare Parts Operations Specialist

Midea Group; Comunidad de Madrid; Presencial; EUR 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Opportunity to shape overseas spare-p

Descripción de la vacante

Midea Group in Spain is seeking a hands-on operations professional to manage our spare parts warehouse operations, connecting global branches, after-sales teams, and logistics partners to ensure parts availability and efficient supply chain.

The role emphasizes planning, order management, inventory optimization, and cross-border coordination, with a focus on data-driven improvements and safety compliance; strong Excel and ERP skills and fluent English are essential.

Formación

• Bachelor’s degree in Supply Chain, Logistics, International Trade, Business Administration or related fields.
• 4+ years of professional experience in spare parts operation, global warehouse management, cross-border order operations or after-sales supply chain.
• Solid understanding of cross-border spare parts end-to-end supply chain and warehouse operation mechanisms.
• Data analysis and forecasting capabilities to support inventory optimization.
• Proficient in advanced Excel and ERP systems (SAP/Oracle).
• Familiar with Order-to-Cash (O2C) processes and financial risk control.
• Fluent in written and spoken English for independent global business communication and alignment.
• Cross-functional and cross-department collaboration skills to align internal teams, overseas factories and external vendors.

Responsabilidades

• Drive monthly and annual overseas spare parts operation plans; decompose business targets into milestones and track full-cycle execution.
• Deliver and report on core operations including inventory turnover, parts availability rate, order fulfillment rate, and on-time delivery performance.
• Own end-to-end spare parts order processing: order verification, inventory allocation, picking/packing coordination, and delivery tracking.
• Standardize warehouse workflows (receiving, put-away, picking, packing, shipping) to ensure accurate, on-time, and complete order delivery with full closed-loop process management.
• Oversee daily warehouse operations, maintain inventory accuracy through cycle counts and reconciliation, and ensure compliance with safety and quality standards.
• Act as the primary operational contact for global overseas branches, ensuring timely response to orders, inquiries, and escalations.
• Partner closely with overseas after-sales teams to identify operational bottlenecks in ordering, inventory allocation, and logistics.
• Resolve order exceptions, operational disruptions, and service complaints; implement standardized corrective actions to continuously elevate global after-sales service quality.
• Leverage multi-dimensional data to optimize demand forecasting and replenishment strategies.

Conocimientos

Data analysis

Forecasting

Excel

Cross-functional collaboration

English communication

Educación

Bachelor's degree in Supply Chain, Logistics, International Trade, Business Administration or related fields

Herramientas

SAP

Oracle

Descripción del empleo

About the Role

We are looking for a hands‑on operations professional to manage and optimize our spare parts warehouse operations in Spain. This role serves as the operational hub connecting global branches, after‑sales teams, and logistics partners — ensuring parts availability, order accuracy, and supply chain efficiency across the region.

Key Responsibilities

1. Operations Planning & Core Operations

• - Drive monthly and annual overseas spare parts operation plans; decompose business targets into actionable milestones and track full-cycle execution.
• - Deliver and report on core operations including inventory turnover, parts availability rate, order fulfillment rate, and on‑time delivery performance.

2. Order Management & Warehouse Operations

• - Own end-to‑end spare parts order processing: order verification, inventory allocation, picking/packing coordination, and delivery tracking.
• - Standardize warehouse workflows (receiving, put‑away, picking, packing, shipping) to ensure accurate, on‑time, and complete order delivery with full closed‑loop process management.
• - Oversee daily warehouse operations, maintain inventory accuracy through cycle counts and reconciliation, and ensure compliance with safety and quality standards.

3. Stakeholder Coordination & Issue Resolution

• - Act as the primary operational contact for global overseas branches, ensuring timely response to orders, inquiries, and escalations.
• - Partner closely with overseas after‑sales teams to identify operational bottlenecks in ordering, inventory allocation, and logistics.
• - Resolve order exceptions, operational disruptions, and service complaints; implement standardized corrective actions to continuously elevate global after‑sales service quality.

4. Data‑Driven Inventory Optimization

• - Leverage multi‑dimensional data (warehouse inventory levels, installed machine base, parts failure rates, historical order trends, seasonality) to optimize demand forecasting and replenishment strategies.
• - Continuously refine inventory structure, reduce stock backlog and obsolescence, and improve overall inventory efficiency and cost performance.

5. Supply Chain Collaboration

• - Collaborate with overseas manufacturing sites and third‑party logistics (3PL) providers to monitor production schedules, shipment status, and inbound timelines.
• - Optimize cross‑border supply chain coordination to ensure stability, efficiency, and cost‑effectiveness in spare parts distribution.

Requirements & Qualifications

1. Bachelor’s degree in Supply Chain, Logistics, International Trade, Business Administration or related fields.
2. At least 4 years of professional experience in spare parts operation, global warehouse management, cross‑border order operations or after‑sales supply chain.
3. Solid understanding of cross‑border spare parts end‑to‑eap supply chain and warehouse operation mechanisms.
4. Have data analysis and forecasting capabilities to support inventory optimization.
5. Proficient in advanced Excel and ERP systems (SAP/Oracle).
6. Familiar with Order‑to‑Cash (O2C) processes and financial risk control.
7. Fluent in written and spoken English for independent global business communication and alignment.
8. Cross‑functional and cross‑department collaboration skills to align internal teams, overseas factories and external vendors.

What We Offer

• - Opportunity to shape and optimize overseas spare parts operations in a growing global business.
• - Dynamic, multicultural working environment with exposure to global stakeholders.
• - Competitive compensation and benefits package.
• - Career development opportunities within a multinational organization