Overview
We\'re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The Concentrix Technical Products and Services team drives transformation, data, and technology services. We integrate digital engineering, creativity, and human-centered design to unlock value through tech-powered and intelligence-fueled experiences. You will be surrounded by the best in the world delivering market-leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics to improve outcomes and value for our clients.
We are seeking an experienced and motivated Senior Server Engineer to join our global IT Infrastructure team. In this role, you will design, implement, secure, and support complex Windows Server and virtualization environments. You will ensure high availability, performance, and scalability across our datacenters and support 3-tier enterprise architectures, storage solutions, and automation initiatives.
Key Responsibilities
- Windows Server & Datacenter Infrastructure
- Design, deploy, and administer Windows Server (2016/2019/2022) environments in highly available datacenters.
- Manage Active Directory (AD), DNS, DHCP, Group Policies (GPO), and Certificate Services (PKI).
- Ensure server hardening, patching, monitoring, and compliance with security policies.
- Support hybrid/cloud integrations and readiness projects (Azure AD, M365, etc. where applicable).
- Virtualization & Compute
- Manage VMware vSphere/ESXi clusters, vCenter, and virtualized workloads.
- Support capacity planning and performance tuning of virtual environments.
- Troubleshoot and optimize compute resources in multi-tenant and isolated environments.
- Enterprise Storage & Backup
- Administration and optimization of NetApp, Dell PowerStore, and/or other enterprise storage arrays.
- Manage SAN/NAS infrastructure, storage provisioning, and data replication.
- Collaborate with backup teams on data protection strategies and recovery planning.
- 3-Tier Architecture & Application Support
- Ensure stable backend infrastructure for 3-tier applications (Web, App, DB).
- Collaborate with database, middleware, and application teams to optimize performance and availability.
- Participate in capacity planning, upgrades, and migrations of enterprise platforms.
- Automation & Scripting
- Implement Infrastructure as Code (IaC) and desired state configuration where applicable.
- Identify opportunities to streamline and standardize operational processes.
- Projects & Support
- Lead or participate in infrastructure projects, including hardware refresh, datacenter migrations, and virtualization improvements.
- Provide 3rd-level support for complex technical issues impacting server, virtualization, or storage environments.
- Develop and maintain technical documentation, SOPs, and configuration baselines.
Required Skills & Experience
- Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience.
- 7+ years of hands-on experience managing Windows Server environments in large-scale enterprise or datacenter settings.
- Business fluency in English and French
- Strong expertise in Windows Server roles (AD, DNS, DHCP, GPO, PKI, IIS, File & Print Services).
- 5+ years of VMware vSphere/ESXi administration (multi-cluster, DRS, HA, vMotion).
- Experience with enterprise storage (NetApp, PowerStore, SAN/NAS, data replication).
- Excellent PowerShell scripting and automation skills (Desired State Configuration is a plus).
- Solid understanding of 3-tier architectures and backend system dependencies.
- Experience with monitoring and performance tuning (e.g., PRTG, SolarWinds, vROps).
- Experience with disaster recovery, backup/restore, and business continuity planning.
- Knowledge of networking basics related to server and storage (VLANs, iSCSI, NFS, SMB).
Preferred Qualifications
- VMware certifications (VCP-DCV or higher).
- Microsoft certifications (MCSA/MCSE, Azure Administrator/Architect).
- Familiarity with security hardening and compliance frameworks (ISO, NIST, CIS).
- Exposure to containerization platforms (Docker, Kubernetes) is a plus.
Personal Qualities
- Strong problem-solving and analytical abilities.
- High attention to detail, structured and reliable work style.
- Excellent communication and collaboration in cross-functional teams.
- Proactive mindset with a focus on continuous improvement and innovation.
Location: ESP Work-at-Home
Language Requirements: English (Required), French (Required)
Time Type: Full time
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