Sr Quality Engineer – Customer Liaison

Adient; Barcelona; On-site; EUR 55,000 - 75,000; Full time

Job summary

Adient is a global leader in automotive seating. Sr Quality Engineer – Customer Liaison is based in Barcelona, Spain. You will act as interface between customer JIT and Trim production, performing on-site problem analyses and coordinating improvement actions.

The role requires driving improvement actions, validating results, and supporting Trim engineers with technical knowledge and feedback loops. Travel about 70% is expected.

Qualifications

• Bachelor’s degree or equivalent technical qualification required.
• Professional quality management experience in automotive industry.
• Experience in customer quality management and direct OEM/Tier 1 communication.
• Strong analytical and problem-solving skills with a structured root-cause approach.
• Knowledge of automotive quality tools and methods (VDA 6.3, 8D, FMEA, Poka‑Yoke).
• Fluent English; German is a plus.
• Willingness to travel about 70%.

Responsibilities

• Interface between customer JIT and Trim production plant.
• Onsite JIT problem analyses with feedback to Trim plant.
• Verify improvement actions at JIT plants.
• Coordinate sorting activities at JIT plants.
• Support local Trim engineers with technical knowledge and feedback loops.
• Maintain boundary book between OEM, JIT and Trim plant.
• Monitor KPIs: customer satisfaction JIT, firewall metrics.
• Audit firewall processes and follow up on action plans.
• Inspector Gauge R&R evaluation and training.

Skills

Analytical skills

Problem solving

English fluency

Travel willingness

Education

Bachelor's degree in Engineering

Tools

VDA 6.3

8D

FMEA

Poka-Yoke

Ishikawa

5 Why

Job description

What can you expect?

www.adient.com

• Interface between customer JIT and Trim production plant


• JIT onside problem analyzes and close feedback to Trim plant


• Verification of improvement action at JIT plants


• Coordination of sorting activities at JIT plants


• Supporting local Trim resident engineers with technical knowledge, organization firewall set up and feedback loops


• Boundary book set up between OEM, JIT and Trim plant


• Firewall audits at JIT – incl. following up on improvement action plan


• Inspector Gauge R&R evaluation and inspector training

Job Description

Sr Quality Engineer – Customer Liaison

What can you expect?

Adient (NYSE: ADNT) is a global leader in automotive seating. With more than 65,000 employees in 29 countries, Adient operates ~200 manufacturing/assembly plants worldwide. We produce and deliver automotive seating for all major OEMs. From complete seating systems to individual components, our expertise spans every step of the automotive seat-making process. We take our products from research and design to engineering and manufacturing — and into millions of vehicles every year. For more information, please visit www.adient.com

What will your responsibilities be?

• Interface between customer JIT and Trim production plant


• JIT onside problem analyzes and close feedback to Trim plant


• Verification of improvement action at JIT plants


• Coordination of sorting activities at JIT plants


• Supporting local Trim resident engineers with technical knowledge, organization firewall set up and feedback loops


• Boundary book set up between OEM, JIT and Trim plant


• KPIs: customer satisfaction JIT, IRPPM, ICPPM, Firewall head count JIT,


• Firewall audits at JIT – incl. following up on improvement action plan


• Inspector Gauge R&R evaluation and inspector training

Which qualifications are we looking for in potential employees?

• Technical education (Bachelor’s degree or equivalent technical qualification).


• Proven professional experience in quality management within the automotive industry.


• Experience in customer quality management and direct communication with OEMs and Tier 1 customers.-


• Strong analytical and problem-solving skills with a structured approach to root cause analysis.-


• Good knowledge of automotive quality management tools and methodologies, e.g. VDA 6.3, 8D, FMEA, Poka-Yoke, Ishikawa, 5 Why.-


• Fluent English (written and spoken); German is an advantage.-


• High willingness to travel (approximately 70%).

Adient is committed to equal employment opportunity, diversity and inclusion in the workplace. As a true global company, our leaders and employees come from various cultures across the world. Our diversity is a source of inspiration enabling us to achieve our goals and build an inclusive company culture.

PRIMARY LOCATION

Barcelona