Sr Manager, Technology Consulting

Dynatrace LLC

Barcelona

Presencial

EUR 90.000 - 130.000

Jornada completa

Hace 3 días
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Ventajas ofrecidas por este puesto de trabajo

Health insurance
Hybrid working model
Career development

Descripción de la vacante

Dynatrace is seeking a Senior Regional Services Manager to lead the Iberia regional team of consultants and architects delivering Dynatrace Professional Services across EMEA, based in Barcelona. You will coach the team, ensure delivery quality, manage risks, and collaborate with Sales and SSD to plan resources, while building talent and driving customer outcomes.

This role requires 5+ years in the industry, 2+ years in people management, and fluency in Spanish and English, with willingness to

Formación

  • Degree in Computer Science, Engineering, IT, or Business Administration, or equivalent experience.
  • 5+ years of relevant industry experience, including 2+ years in a people-management role.
  • Strong understanding of Dynatrace technology and Services delivery.
  • Proven ability to build, coach, and retain high-performing teams.
  • Strong stakeholder management and communication skills (Spanish/English).
  • Based in Barcelona; ability to travel regionally.

Responsabilidades

  • Manages day-to-day PS leader for Iberia and ROE regions.
  • Ensures consistent delivery quality and adherence to Dynatrace methodologies across customer engagements.
  • Partners with Sales and SSD to plan resourcing and prioritize high-value engagements.
  • Coaches and mentors team members, driving skill growth and career progression.
  • Escalates and resolves delivery risks, resourcing conflicts, and customer issues.
  • Contributes to regional strategy and reports on team/portfolio health to the Regional Services Director.

Conocimientos

People management
Stakeholder management
Spanish & English
Dynatrace knowledge
Team leadership

Educación

CS/Engineering/IT/Business degree

Herramientas

Dynatrace technology

Descripción del empleo

Your role at DynatraceDynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace to accelerate digital transformationThe Senior Regional Services Manager leads Iberia regional team of consultants/architects delivering Dynatrace Professional Services engagements across EMEA, with a base in Barcelona. This leader is accountable for team performance, delivery quality, and customer outcomes, while developing talent and coordinating closely with Sales and SSD in Iberia and ROE.Purpose of the Role:Build, coach, and lead a high-performing regional services team, ensuring consistent delivery excellence, strong customer outcomes, and career growth for team members, acting as the day-to-day PS leader for Iberia and ROE regions.Responsibilities:Manages day-to-day PS leader for Iberia and ROE regions. Ensures consistent delivery quality and adherence to Dynatrace methodologies across customer engagements.Partners with Sales and SSD to plan resourcing and prioritize high-value engagements.Coaches and mentors team members, driving skill growth and career progression.Escalates and resolves delivery risks, resourcing conflicts, and customer issues.Contributes to regional strategy and reports on team/portfolio health to the Regional Services Director.What will help you succeedRequired skills:Degree in Computer Science, Engineering, IT, or Business Administration, or equivalent experience. 5+ years of relevant industry experience, including 2+ years in a people-management role.Strong understanding of Dynatrace technology and Services delivery.Proven ability to build, coach, and retain high-performing teams.Strong stakeholder management and communication skills (Spanish/English).Based in Barcelona; ability to travel regionally.Why you will love being a DynatracerA one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries .An environment that fosters innovation, enables creative collaboration, and allows you to grow.A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.A truly international mindset with Dynatracers from different countries & cultures all over the worldNote to Recruiters and Agencies : Thank you for your interest in Dynatrace. Please note that we do not accept unsolicited agency resumes —do not forward them via our website or directly to Dynatrace employees. Dynatrace will not pay fees for unsolicited resumes, and any resumes received this way will be considered the property of Dynatrace.Benefits and work-life perksWe offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you’ll get other benefits and work-life perks designed to make your ride with us even more rewarding.Mental health supportOur Employee Assistance Program, powered by Telus Health, offers support for you and your family members.Wellness DaysFour company-designated extra paid days off for you to recharge batteries.FlexibilityOur hybrid working model and flexible working hours offer you the flexibility you need.AI-driven workflowsUse AI as your daily teammate to automate tasks and focus on what matters.Learn & developCompany-wide learning perks, designated team's learning days, and more.Volunteering dayA day of paid volunteer time to support a community or cause you care about.Regular team eventsWe host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond!International vibeMost of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.Rewards vary depending on your employment type. Some benefits and perks also differ by location — explore your city to see what’s available there.About DynatraceDynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.
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