Sr Account Manager EMEA

Rocket Lab; Madrid; Presencial; EUR 35.000 - 55.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a dynamic Sr Account Manager to lead client relationships and drive growth in the mobile ad-tech sector. This role involves managing accounts, identifying revenue opportunities, and providing strategic consulting to enhance customer experiences. You will collaborate with cross-functional teams to develop scalable growth strategies and ensure alignment towards common goals. Join a vibrant team that values flexibility and work-life balance while making a significant impact in the mobile advertising landscape.

Servicios

Flexible hours

Work Balance Philosophy

Great work environment

Health insurance

Flexible benefits

Formación

• 3+ years of experience in Account Management positions.
• At least 2 years in the Mobile Advertising industry.

Responsabilidades

• Manage accounts and ensure customer retention through support.
• Identify opportunities for revenue growth via cross-selling and upselling.

Conocimientos

Account Management

Communication Skills

Negotiation Skills

Organizational Skills

Time Management

Fluent in English

Descripción del empleo

Rocket Lab is a leading mobile ad-tech company that empowers app marketers to acquire and retain high-quality users through our technology that accelerates growth across the entire customer life cycle focusing on lifetime value.

As a Sr Account Manager, you will be responsible for:

• Manage accounts at all levels: business, services and ongoing support to ensure customer retention.
• Growth: Identify opportunities to increase revenue by cross-selling and upselling our products and services.
• Communication: Synthesize customer feedback and work with internal teams to respond to their needs. Work closely with clients to understand their business challenges, identify key business development initiatives and recommend creative strategies to add value with Rocket Lab.
• Consulting: Provide training and education on our industry, services and new features through demos, webinars, workshops and on/off-site training.
• Develop and Optimize Growth Strategies: responsible for creating and refining comprehensive growth strategies that address all stages of the customer lifecycle, from acquisition to retention.
• Drive Revenue Growth: identify and implement strategies to increase revenue. Lead Experimentation and Testing: execute tests, such as A/B testing, to validate ideas and continuously improve growth outcomes based on data-driven insights.
• Coordinate Cross-Functional Teams: to ensure that growth initiatives are effectively executed and that all teams are aligned toward common goals.
• Build Scalable Growth Systems: create and maintain scalable processes that support ongoing growth.

Minimum Requirements:

• 3+ years of experience in Account Management positions.
• At least 2 years of experience in the Mobile Advertising industry.
• Strong communication and negotiation skills.
• Excellent organizational and time-management skills, with the ability to work independently but also to collaborate and participate as a team player.
• Fluent in English is a must.

We offer:

• Flexible hours.
• Work Balance Philosophy.
• Great work environment.
• Health insurance.
• Flexible benefits to enjoy every month.

We look forward to seeing you soon in our team!