Specialist, Payment & Risk Operations Barcelona, Spain

Bitpanda GmbH; Barcelona; Presencial; EUR 35.000 - 65.000; Jornada completa

Descripción de la vacante

An innovative firm is seeking a Risk & Payments Specialist to join their dynamic team. In this role, you will monitor and investigate online transactions to detect fraudulent activities, ensuring the safety of customers' investments. You'll have the opportunity to work in a hybrid environment, balancing in-office and remote work, while contributing to a company that values flexibility and growth. This position is perfect for someone passionate about fraud prevention and eager to make a significant impact in the ever-evolving fintech landscape. Join a team that thrives on creativity and collaboration, and help shape the future of investing in Europe.

Servicios

Hybrid-working model

60 Work From Anywhere days annually

Competitive benefits programs

Company-wide events

Bitpanda swag

Formación

• Experience in fraud prevention within cryptocurrency or Fintech sectors.
• Strong analytical skills to detect and analyze suspicious transactions.

Responsabilidades

• Investigate online transactions for fraud and money laundering patterns.
• Provide operational support while meeting established SLAs.
• Create reports on latest fraud scenarios using various tools.

Conocimientos

Fraud Prevention

Proactive Intervention

Analytical Skills

Adaptability

Educación

Relevant Experience in Fraud Prevention

Herramientas

Chainalysis

SQL

Descripción del empleo

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks

• precious metals and commodities
• they want — with any sized budget, 24 / 7. Our global team works across different cultures and time zones, bringing our products to more than 4 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!

Your mission

As a Risk & Payments Specialist at Bitpanda, your mission is to monitor and investigate online transactions for fraud, scam, and money laundering patterns in order to mitigate suspicious behavior. You are proactive in your approach to spotting unusual activities and drive for creative resolution and prevention techniques.

What you’ll do

• Investigate banking, credit card, and crypto transactions in order to detect and analyze suspicious behavior.
• Take ownership of Fraud / Scam investigations for online transactions that require further checks.
• Provide input and feedback toward system and process improvements.
• Grant operational internal & external support while meeting established SLAs.
• Create ad hoc reports describing the latest fraud groups / scenarios using various tools and systems.

Who you are

• Passionate about fraud prevention, proactive intervention methods, and hungry to make an impact.
• Relevant experience in fraud prevention in a cryptocurrency / Fintech company.
• Thrive in an ever-changing environment where you enjoy working on various projects with multiple stakeholders, and are adaptable to different work volumes.
• Flexible to work various shift patterns (e.g. 7am to 3pm and 3pm till midnight) as well weekend shifts.
• Proficiency in Chainalysis; knowledge of SQL would be a plus.

What’s in it for you

• Hybrid-working model with a 50 / 50 split between in-office and home, plus 60 Work From Anywhere days annually.
• Competitive benefits programs and policies shaped by our flexibility-first philosophy.
• Exclusive premiums when trading on Bitpanda.
• Company-wide and team events — both in-person and virtually!
• Bitpanda swag to keep you living the brand.

And, above all, the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform.