Specialist Networks Business Support

Vodafone; Almería; Híbrido; EUR 35.000 - 55.000; Jornada completa

Descripción de la vacante

Vodafone is seeking a Specialist Networks Business Support to provide essential support and act as a point of contact for internal business customers. You will engage with key stakeholders and manage compliance processes, ensuring service quality in a dynamic environment. Join Vodafone's new technology HUB in Almería and make a difference in a connected future.

Servicios

Health Insurance

Life insurance

25 days holiday + December 24th and 31st

Restaurant tickets

Online training

Intensive Summer Schedule

Formación

• Experience in a similar position in a technology multinational company.
• Proficiency in using the Microsoft Office suite.
• Strong planning and organization skills with the ability to work independently.

Responsabilidades

• Ensure timely and effective business support for Networks VOIS Spain.
• Build relationships with key stakeholders in Networks Spain.
• Manage Compliance, Data Protection, and Business Continuity Plan.

Conocimientos

Planning and organization skills

Attention to detail

Analytical thinking

Flexible thinking

Advanced level of English

Herramientas

Microsoft Office

Descripción del empleo

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Business Area : VT Netw. Strategy Archit. Eng.

Posting Country : Spain

Full Time / Part Time : Full Time

Contract Type : Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Would you like to be part of our new adventure? Vodafone Group launched its new technological HUB in 2021, an international center of excellence dedicated to research and development of technical solutions, such as Secure Networks, 5G and 6G development, Open RAN, IoT, MPN & MEC and UCC for Vodafone Business, platforms and enterprise solutions.

This vacancy is part of VOIS Spain, legal entity part of Vodafone Group.

Come and join us to create the future together!

For the role of Specialist Networks Business Support, we are looking for candidates with a broad range of skills.

The main responsibilities include ensuring timely and effective business support for Networks VOIS Spain. The role acts as the POC (point of contact) for the internal business customer and Networks VOIS Management, performing both a role of Networks VOIS Spain “ambassador” towards the customer and customer “Voice” towards Networks VOIS Management.

Within the context of the above, the tasks include :

• Building strong relationships with key stakeholders in Networks Spain (HR, IT, Information Security, Corporate Security, Compliance, Legal SCM) and customer-side (Vodafone Network, Local markets Group functions)
• Managing Compliance, Data Protection, Privacy, GDPR processes, Business Continuity Plan, Fraud Risk Assessment, Information Corporate Security updates for Networks Spain, acting as a SPOC (Single Point of Contact)
• Monitoring, reporting, managing, and escalating (as required) any service quality issues with Network VOIS management.
• Supporting internal Business Process Transformation and cost improvement initiatives.

What you bring

• Experience in a similar position in a technology multinational company
• Proficiency in using the Microsoft Office suite
• Strong planning and organization skills with the ability to work independently and/or in a team environment
• Attention to detail
• Analytical and flexible thinking
• Advanced level of English

Please, apply with an English version of your CV.

Why Vodafone?

At Vodafone, we are dedicated to fostering a diverse and inclusive work environment. We take pride in our commitment to providing equal opportunities to individuals of all backgrounds and abilities. We believe that diversity includes a spectrum of experiences, and we welcome and support individuals with functional diversity.

Our mission is to create an accessible workplace where all team members can thrive, regardless of their unique abilities or challenges. We are committed to making reasonable accommodations to ensure that everyone can fully participate and excel in our organization. We value the unique perspectives and talents that individuals with functional diversity bring to our team and consider them an integral part of our success and innovation.

We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status.

Worried that you don’t meet all the desired criteria exactly? At Vodafone, we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your experience doesn’t align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.

• We offer hybrid (2 days in the office)
• Intensive Summer Schedule.
• Health Insurance.
• Life insurance.
• 25 days holiday + December 24th and 31st.
• Restaurant tickets.
• Online training.

LiHybrid

REF : 261610

Vodafone is committed to attracting, developing, and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognized and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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