Spanish Customer Support | Relocate to Greece

Next Job Abroad; Valencia; Híbrido; EUR 25.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation package to Greece

Support finding permanent housing

Hybrid / home-office opportunities

Paid training (11 days + onboarding support)

Competitive salary (14 salaries per year)

Clear KPIs and structured career growth opportunities

International work environment

Descripción de la vacante

Next Job Abroad is seeking a Spanish-speaking Customer Care & Technical Support Specialist for a prominent technology brand in Greece. This role involves assisting Spanish-speaking customers with their inquiries, orders, and basic technical support. Candidates should possess strong communication skills, problem-solving abilities, and experience in customer service. The position offers a comprehensive relocation package, hybrid working opportunities, and competitive salary. Join a growing international team and enjoy a vibrant work culture in Greece.

Formación

• Fluent in Spanish (C1) and proficient in English.
• Experience in customer service roles is essential.
• Ability to use various applications and multitask effectively.

Responsabilidades

• Handle inbound calls from Spanish-speaking customers.
• Assist with product inquiries and sales support.
• Provide technical troubleshooting and aftersales service.
• Support customers with orders, warranties, and repairs.

Conocimientos

Spanish language proficiency C1 or higher

Good English language skills

Previous customer service experience

Strong communication skills

Strong problem-solving skills

Comfortable using multiple applications and browser tabs

Affinity for technology and technical products

Descripción del empleo

Position

Spanish-speaking Customer Care & Technical Support Specialist for a world-renowned premium technology brand, based in Greece (Athens or Thessaloniki).

Responsibilities

• Handle inbound calls from Spanish-speaking retail customers.
• Assist with product inquiries, sales support, aftersales service, delivery-related questions, and basic technical troubleshooting.
• Support customers with orders, warranties, repairs, and replacements, providing a premium customer experience.
• Use multiple browser-based tools and a virtual desktop system; full product training is provided; complex cases are escalated as necessary.

Qualifications

• Spanish language proficiency C1 or higher.
• Good English language skills.
• Previous customer service experience (required).
• Comfortable using multiple applications and browser tabs.
• Affinity for technology and technical products.
• Strong communication and problem-solving skills.

Benefits

• Relocation package to Greece.
• Support finding permanent housing.
• Hybrid / home-office opportunities (depending on project phase).
• Paid training (11 days + onboarding support).
• Competitive salary (14 salaries per year).
• Clear KPIs and structured career growth opportunities.
• International work environment (200+ team members).
• Monday-Friday schedule during initial phase.

Why Greece?

• 300+ days of sunshine per year.
• Affordable cost of living compared to other European destinations.
• Incredible Mediterranean cuisine.
• A relaxed, welcoming culture.
• A strong international expat community.