Spanish Speaking Customer Care Specialist in Greece - Paid Relocation

Patrique Mercier Recruitment JP; Fuengirola; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A recruitment agency is seeking a Spanish Speaking Customer Care Specialist to provide exceptional support to customers in Greece. The role involves assisting clients via various communication channels and ensuring customer satisfaction. Candidates must be fluent in Spanish and English and prepared to relocate. This position offers a fully paid relocation package and various professional development opportunities.

Servicios

Fully paid relocation package

Health care benefits

Competitive performance bonuses

Free Greek language courses

Formación

• Fluency in Spanish and English, both written and spoken.
• Excellent communication skills with a strong focus on customer satisfaction.
• Ability to work effectively in a team and independently.

Responsabilidades

• Assist Spanish-speaking customers via phone, email, and live chat.
• Handle customer complaints and inquiries professionally.
• Document customer interactions in our CRM system.

Conocimientos

Fluency in Spanish

Fluency in English

Excellent communication skills

Problem-solving skills

Herramientas

CRM software familiarity

Descripción del empleo

Join Patrique Mercier Recruitment JP as a Spanish Speaking Customer Care Specialist in Greece with a paid relocation package! This amazing opportunity allows you to immerse yourself in a new culture while providing exceptional support to Spanish-speaking customers for a leading international company.

In this role, you will be the face of our client, helping to address customer queries, resolve issues, and ensure a smooth and satisfying customer experience. If you're fluent in Spanish, have a passion for helping others, and are excited about the idea of relocating to Greece, we encourage you to apply!

Responsibilities

• Assist Spanish-speaking customers via phone, email, and live chat, providing timely and accurate information.
• Handle customer complaints and inquiries professionally, ensuring customer satisfaction.
• Document customer interactions in our CRM system for ongoing quality assessment.
• Collaborate with your team to enhance the customer service experience and streamline processes.
• Participate in training and professional development to stay up to date on products and services.
• Collect customer feedback and relay insights to management for service enhancements.

Requirements

• Fluency in Spanish and English, both written and spoken.
• Excellent communication skills with a strong focus on customer satisfaction.
• Previous experience in customer service is advantageous but not required.
• Ability to work effectively in a team and independently in a fast-paced environment.
• Strong problem-solving skills and the capacity to adapt to various customer scenarios.
• Familiarity with CRM software and customer support tools is a plus.
• A willingness to commit to relocation and embrace a new culture.

Benefits

• Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
• Professional growth & development opportunities.
• Competitive performance bonuses.
• Competitive monthly salary + 2 extra salaries per year.
• Health care benefits and numerous other discounts.
• Fully paid training by certified instructors.
• State of the art premises, providing a great working environment with relaxing break areas.
• Special events as well as community & social responsibility initiatives.
• Referral Program: Bring your friends and receive great bonuses!
• Free Greek language courses.
• Work for a Great Place to Work-Certified Company.