Spanish speaking Content Moderator - Night Shift - Barcelona

Teleperformance; Barcelona; Híbrido; EUR 20.000 - 30.000; Jornada completa

Descripción de la vacante

Una empresa innovadora busca personas apasionadas por las redes sociales para unirse a su equipo. En este emocionante rol, serás responsable de revisar y filtrar contenido en una plataforma de redes sociales popular, garantizando una experiencia segura y positiva para los usuarios. Se valorará tu capacidad para trabajar de manera autónoma y tu conocimiento de eventos culturales y sociales actuales. Ofrecemos un ambiente de trabajo multicultural y un programa de beneficios que incluye actividades grupales, descuentos en seguros de salud y un espacio de oficina moderno. Si te entusiasma la idea de hacer una diferencia en el mundo digital, esta es la oportunidad perfecta para ti.

Servicios

Programa Feel Good

Descuento en seguro de salud

Programa de bienestar y resiliencia

Plan de incentivos

Ambiente de trabajo multicultural

Espacio de oficina moderno

Café gratuito todos los días

Fruta gratuita una vez a la semana

Entrenamiento inicial y coaching personal continuo

Formación

• Necesidad de un nivel C2 en español y un inglés avanzado.
• Experiencia en moderación de contenido y servicio al cliente valorada.

Responsabilidades

• Revisar y filtrar contenido de una plataforma de redes sociales.
• Asegurar una experiencia segura para los usuarios.

Conocimientos

Español C2

Inglés avanzado

Habilidades informáticas en PC

Orientación a objetivos

Conciencia de eventos culturales, políticos y sociales

Afinidad con plataformas de redes sociales

Experiencia en moderación de contenido

Educación

ESO o equivalente

Título de estudios superiores

Herramientas

Office 365

CRM Database

Descripción del empleo

If you are a social media user and want to explore them from other perspectives, we have a good job opportunity for you!

You will be in charge of reviewing and filtering the content of a popular social media platform and ensuring a safe experience for its users.

What do you need?

1. Spanish: C2 level and advanced English
2. User friendly PC skills: Office 365, CRM Database and other internal platforms
3. Goal-oriented and self-assertive
4. Awareness for current cultural, political and social events
5. Affinity with social media platforms
6. Experience: within content moderation, customer service or other contact center environments will be valued.
7. Availability: to work from the office and from home (within 100km from the office)
8. Mandatory studies finished: According to the legislation in Spain, a Document to prove it will be MANDATORY to be able to hire you. Meaning Mandatory studies as (mandatory studies in own language) ESO or High School. Any higher studies title will be an added value.
9. Contract: 38.5h/week (Monday to Sunday) with fixed working hours and 2 days off per week.
10. Night Shift: from 12:00 am to 8:00 am

Benefits:

1. Feel Good program which includes: Spanish lessons, quizzes with prizes, free group activities such as running, beach volleyball, roller skating and much more!
2. Health Insurance discount
3. Wellness and resilience program for mental and physical health. Includes many types of different workshops (Stress, conflict, effective communication, etc.)
4. Incentive plan regarding project KPIs achievement
5. A multicultural and international working environment
6. Modern office space, well connected by public transport and close to Glories shopping mall (Westfield)
7. Free coffee every day and free fruit once a week.
8. Initial training and continued personal coaching

Diversity, Equity & Inclusion: TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.