Spanish Speaking Client Support Representative - Athens, Greece

Patrique Mercier Recruitment PT; Madrid; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a Spanish Speaking Client Support Representative to deliver exceptional service to clients in Madrid. This role involves assisting Spanish-speaking clients through various channels, ensuring their needs are met with empathy and efficiency. The successful candidate will thrive in a dynamic environment, managing inquiries and resolving issues while collaborating with a dedicated team. With a fully paid relocation package and additional benefits like health insurance and bonuses, this opportunity promises a rewarding career in customer support. If you have a passion for helping others and enjoy a fast-paced work environment, we want to hear from you!

Servicios

Fully Paid Relocation Package

Health Insurance

Private Health Insurance

Monthly Bonus

Formación

• Fluency in Spanish and English is required.
• Previous experience in customer support or a client-facing role is preferred.

Responsabilidades

• Provide outstanding customer support to Spanish-speaking clients.
• Collaborate with team members to enhance service delivery.
• Maintain detailed records of client interactions in the CRM system.

Conocimientos

Fluency in Spanish

Fluency in English

Customer support experience

Strong communication skills

Problem-solving skills

Ability to manage multiple tasks

Herramientas

CRM systems

Customer support tools

Descripción del empleo

Patrique Mercier Recruitment PT is pleased to announce a new opening for a Spanish Speaking Client Support Representative in Athens, Greece! Our agency is dedicated to matching talented professionals with rewarding job opportunities, and we pride ourselves on offering exceptional customer service.

Responsibilities

1. Provide outstanding customer support to Spanish-speaking clients through various channels, including phone, email, and chat.
2. Effectively manage client inquiries and resolve issues to ensure high satisfaction levels.
3. Collaborate with team members to enhance service delivery and address client feedback.
4. Maintain detailed records of client interactions in our CRM system.
5. Assist clients during the onboarding process, ensuring they understand our services and resources.
6. Identify client needs and offer personalized solutions to improve their overall experience.
7. Participate in regular training to stay updated on product offerings and customer support best practices.

Requirements

1. Fluency in Spanish and English is required.
2. Previous experience in customer support or a client-facing role is preferred.
3. Strong communication skills with an emphasis on empathy and problem-solving.
4. Ability to work independently and effectively manage multiple tasks.
5. Familiarity with customer support tools and CRM systems is advantageous.
6. A positive and proactive mindset with a genuine desire to assist clients.
7. Flexibility to work various shifts, including evenings and weekends if needed.

Additional Benefits:

• Fully Paid Relocation Package (Flight, Transfer, and Hotel)
• Monthly Salary
• Health Insurance
• Private Health Insurance
• Monthly Bonus
• And More...

Location: Spanish Speaking • Madrid, Community of Madrid, ES