Spanish Customer Support Specialist Relocation Support & Career Growth!

BrightPathcompany; España; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading direct insurance company seeks an Operations Customer Expert for its Spanish market in Lisbon. This full-time role involves delivering top-notch customer service, managing claims, and ensuring satisfaction while working in a fast-paced environment. Relocation support is provided for a smooth transition.

Servicios

Holiday and Christmas bonuses

Private health insurance

Meal allowances

Fully furnished accommodations

Utility coverage

On-the-ground assistance

Formación

• Fluent in Spanish (C2) and proficient in English (B2).
• Experience in customer service and sales preferred.
• Strong interpersonal and problem-solving skills.

Responsabilidades

• Provide exceptional support to Spanish-speaking customers via voice and email.
• Manage claims and cross-sell insurance products.
• Deliver high-quality assistance while maintaining professionalism.

Conocimientos

Customer Service

Sales

Communication

Descripción del empleo

Location: Lisbon, Portugal (On-Site)

Employment Type: Full-time

Language Requirements: Spanish C2 and English B2

We are seeking an Operations Customer Expert for the Spanish market, specializing in customer service and sales activities. This role is based in the dynamic city of Lisbon and offers an exciting opportunity to work with one of the leading direct insurance companies in the industry.

Key Responsibilities Include:

• Providing exceptional support to Spanish-speaking customers via voice and email.
• Managing claims, cross-selling products, and ensuring customer satisfaction.
• Delivering high-quality assistance while maintaining professionalism and efficiency.
  
  
  

In this position, you’ll work full-time (40 hours per week) with rotating shifts from Monday to Friday and receive comprehensive training to fully prepare you for success. You’ll also benefit from a Portuguese employment contract, which includes holiday and Christmas bonuses, private health insurance, and meal allowances.

Relocation support is provided and includes fully furnished accommodations, utility coverage, and on-the-ground assistance to ensure a seamless transition to Lisbon.

This role is ideal for motivated, customer-focused individuals who enjoy working in a fast-paced, team-oriented environment. If you’re ready to contribute to a company that values innovation, quality, and its people, we encourage you to apply.

Please upload your CV in English and take the first step toward an exciting career in Portugal—apply now!