Spanish Customer Support Specialist Relocation Support & Career Growth!

BrightPathcompany; Santa Cruz de Tenerife; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading direct insurance company is seeking an Operations Customer Expert for the Spanish market, based in Lisbon. This full-time role involves providing exceptional support to Spanish-speaking customers while also managing claims and driving sales. Comprehensive training, benefits, and relocation support are offered for a seamless transition into a dynamic work environment.

Servicios

Private health insurance

Holiday and Christmas bonuses

Meal allowances

Furnished accommodations

Utility coverage

On-the-ground assistance

Formación

• Fluent in Spanish (C2) and English (B2).
• Motivated and customer-focused.
• Ability to thrive in a team-oriented environment.

Responsabilidades

• Providing exceptional support to Spanish-speaking customers via voice and email.
• Managing claims and cross-selling products.
• Ensuring customer satisfaction while maintaining high service quality.

Conocimientos

Customer Service

Sales Activities

Professionalism

Efficiency

Descripción del empleo

Location: Lisbon, Portugal (On-Site)

Employment Type: Full-time

Language Requirements: Spanish C2 and English B2

We are seeking an Operations Customer Expert for the Spanish market, specializing in customer service and sales activities. This role is based in Lisbon and offers an exciting opportunity to work with a leading direct insurance company.

Key Responsibilities:

1. Providing exceptional support to Spanish-speaking customers via voice and email.
2. Managing claims, cross-selling products, and ensuring customer satisfaction.
3. Delivering high-quality assistance while maintaining professionalism and efficiency.

This full-time position (40 hours/week) involves rotating shifts from Monday to Friday. It includes comprehensive training and benefits such as a Portuguese employment contract, holiday and Christmas bonuses, private health insurance, and meal allowances.

Relocation support is provided, including furnished accommodations, utility coverage, and on-the-ground assistance for a smooth transition to Lisbon.

This role is ideal for motivated, customer-focused individuals who thrive in a fast-paced, team-oriented environment. If you are eager to contribute to a company that values innovation, quality, and its people, we encourage you to apply.

Please upload your CV in English and take the first step toward an exciting career in Portugal—apply now!