Spanish Content Moderator - Barcelona

Teleperformance; Barcelona; Híbrido; EUR 24.000 - 30.000; Jornada completa

Descripción de la vacante

A leading company in Barcelona is seeking a content moderator for a popular social media platform. The role involves reviewing and filtering content to maintain user safety. Candidates should have strong language skills, familiarity with social media, and a goal-oriented mindset. The position offers flexible working options and various benefits, including health insurance discounts and wellness programs.

Servicios

Health insurance discount

Wellness programs

Feel Good program

Free daily coffee

Weekly fruit

Initial training

Ongoing personal coaching

Formación

• Experience in content moderation or customer service is valued.
• C2 level in Spanish and advanced English required.

Responsabilidades

• Review and filter content on a social media platform.
• Ensure a safe experience for users.

Conocimientos

Spanish

English

PC skills

Cultural awareness

Social media affinity

Educación

High School Diploma

Herramientas

Office 365

CRM databases

Descripción del empleo

If you are a social media user and want to explore them from other perspectives, we have a good job opportunity for you!

You will be responsible for reviewing and filtering content on a popular social media platform to ensure a safe experience for its users.

What do you need?

1. Language skills: C2 level in Spanish and advanced English.
2. Computer skills: User-friendly PC skills including Office 365, CRM databases, and other internal platforms.
3. Personal qualities: Goal-oriented and self-assertive.
4. Cultural awareness: Knowledge of current cultural, political, and social events.
5. Social media affinity: Familiarity with social media platforms.
6. Experience: Experience in content moderation, customer service, or contact center environments is valued.
7. Availability: Willingness to work both from the office and from home (within 100km of the office).
8. Educational requirements: Completed mandatory studies as per Spanish legislation (e.g., ESO or High School). Higher education qualifications are an added value. Proof of studies will be required for hiring.

Work conditions:

• 38.5 hours/week contract (Monday to Sunday) with fixed working hours and 2 days off per week.
• Shift options: Afternoon (16:00-00:00) or Night (24:00-08:00).

Benefits and programs:

• Feel Good program including Spanish lessons, quizzes with prizes, and free group activities such as running, beach volleyball, and roller skating.
• Health insurance discount.
• Wellness and resilience programs for mental and physical health, including workshops on stress, conflict resolution, and effective communication.
• Incentive plan based on project KPIs achievement.
• A multicultural and international working environment.
• Modern office space well connected by public transport, near Glories shopping mall (Westfield).
• Free daily coffee and weekly fruit.
• Initial training and ongoing personal coaching.