Spain Technical Support Engineer (Solar / Pv Industry)

buscojobs España; Gijón; A distancia; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading company in the photovoltaic industry seeks a Technical Support Specialist to provide product support in Spain. The role involves remote assistance, field services like inspections and repairs, and feedback collection to improve product quality. Candidates should have a background in power electronics, strong communication skills, and the ability to work under pressure. Frequent travel may be required.

Formación

• Ability to learn multi-series products quickly.
• Spanish is mandatory for communication.
• Familiarity with field service tools like multi-meters.

Responsabilidades

• Provide remote technical support via calls, email, and apps.
• Conduct onsite inspections and repairs.
• Document troubleshooting and work reports to meet company standards.

Conocimientos

Responsibility

Communication

Teamwork

Proactivity

Adaptability

Educación

Power electronics major

Herramientas

Multi-meter

Descripción del empleo

• Responsible for all Growatt product technical support in Spain
• Remote technical support for product issues via telephone calls, email, and social communication software or APPs.
• Field services include onsite inspection & repair, inverter swap & fitting, inverter maintenance, and customer visits.
• Collect product failures, output feedback on major quality issues, and coordinate with staff in HQ to improve product quality.
• Work reports, troubleshooting documentation and comply with company standards.

Qualifications

• Power electronics major preferred, preferably in the photovoltaic industry
• Ability to learn multi-series products quickly
• Spanish is mandatory
• Adaptable to frequent business trips, hard-working, able to work under high pressure, and willing to contribute to the company.
• Familiar with basic instrumentation such as multi-meter, 485 tool etc.
• Proactive, strong sense of responsibility, good communication skills and teamwork spirit, strong ability to implement goals and plans.

J-18808-Ljbffr