SPA Therapist Receptionist - The Madrid EDITION

Marriott Hotels Resorts; Madrid; Presencial; EUR 20.000 - 30.000; Jornada completa

Descripción de la vacante

An established industry player in hospitality is seeking a Spa Attendant to enhance guest experiences. In this role, you will provide a warm welcome to guests, ensuring they feel comfortable and informed about the spa facilities. Your responsibilities will include maintaining cleanliness, assisting guests, and ensuring a professional atmosphere. This position offers an exciting opportunity to work in a dynamic environment where you can develop your customer service skills and contribute to a positive guest experience. If you have a passion for hospitality and enjoy helping others, this role is perfect for you.

Formación

• No related work experience required.
• High school diploma or equivalent is preferred.

Responsabilidades

• Provide guests with a general spa orientation and escort them to treatment rooms.
• Maintain cleanliness of workstations and ensure a professional appearance.
• Report any accidents or unsafe conditions to the manager.

Conocimientos

Customer Service

Communication

Attention to Detail

Educación

High School Diploma or G.E.D.

Descripción del empleo

Job Description: Spa Attendant

Provide guests with a general spa orientation upon arrival, including information about the location and use of locker rooms, lounge areas, and hospitality stations. Offer amenities such as water, juice, or heated neck pillows. Answer questions regarding general property information and amenities. Escort guests to and from treatment rooms. Regularly check the computer for updates and schedule changes throughout the day. Maintain cleanliness of workstations, treatment rooms, spa/salon locker rooms, lounge areas, and hospitality stations. Properly dispose of trash and dirty linens. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the designated areas.

Report any accidents, injuries, or unsafe conditions to the manager. Complete safety training and certifications as required. Follow all company policies and procedures. Ensure a clean and professional appearance and protect company assets. Anticipate and address guests' service needs, expressing genuine appreciation. Communicate clearly and professionally with others. Develop and maintain positive working relationships. Comply with quality assurance standards. Physically, reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing up to 10 pounds; stand, sit, or walk for extended periods. Perform other duties as requested by supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience required.
• Supervisory Experience: None required.
• License or Certification: None required.

Marriott International is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on disability, veteran status, or any other protected class under applicable law.

Key Skills