Spa Receptionist: Elevate Guest Experience & Treatments

Four Seasons; Madrid; Presencial; EUR 24.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Training & development

Accommodation available

Dry cleaning for uniforms

Health insurance

Meals provided

Descripción de la vacante

Four Seasons Hotel Madrid is seeking a Spa Receptionist to warmly welcome guests, manage inquiries, and schedule treatments. The role emphasizes knowledge of treatments, pricing, and upselling products, with a proactive approach to guest needs.

The ideal candidate should be fluent in English and Spanish, have spa or hospitality experience, and hold the legal right to work in Spain. A flexible schedule, including weekends, is required.

Formación

• Spa or hospitality experience required.
• Fluent in English and Spanish.
• Ability to work flexible shifts including weekends.
• Legal right to work in Spain.

Responsabilidades

• Greet guests at the spa and respond to inquiries.
• Take reservations for spa treatments.
• Upsell cosmetic products and retail brands.
• Tour guests through spa facilities.
• Coordinate with staff and supervisors.
• Check guest in/out and handle payments.
• Keep reception area clean and presentable.
• Prepare daily reports.

Conocimientos

Fluent English

Fluent Spanish

Customer service

Multitasking

Descripción del empleo

Four Seasons Hotel Madrid is seeking a Spa Receptionist to warmly welcome guests, manage inquiries, and schedule treatments. The role emphasizes knowledge of treatments, pricing, and upselling products, with a proactive approach to guest needs.

The ideal candidate should be fluent in English and Spanish, have spa or hospitality experience, and hold the legal right to work in Spain. A flexible schedule, including weekends, is required.