SPA Recepcionist - The Madrid EDITION

TN Spain; Madrid; Presencial; EUR 20.000 - 30.000; Jornada completa

Descripción de la vacante

Join a forward-thinking company as a SPA Receptionist at a premier location in Madrid. This role offers a unique opportunity to provide exceptional service to guests in a luxurious spa environment. Your responsibilities will include welcoming guests, maintaining cleanliness, and ensuring a smooth experience throughout their visit. With a commitment to inclusivity and equal opportunity, this established industry player values diverse backgrounds and talents. If you have a passion for hospitality and enjoy working in a dynamic environment, this position is perfect for you.

Formación

• No specific work experience required.
• No supervisory experience needed.

Responsabilidades

• Provide guests with a general spa orientation upon arrival.
• Maintain cleanliness of workstations and treatment rooms.
• Anticipate and address guest service needs.

Educación

High school diploma or equivalent

Descripción del empleo

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SPA Receptionist - The Madrid EDITION, Madrid

Position Summary:

Provide guests with a general spa orientation upon arrival, including the location and use of locker rooms, lounge areas, and hospitality stations. Offer amenities such as water, juice, or heated neck pillows. Answer questions about property information and amenities. Escort guests to and from treatment rooms. Regularly check for schedule updates and changes. Maintain cleanliness of workstations, treatment rooms, locker rooms, lounge areas, and hospitality stations. Dispose of trash and linens properly. Secure supplies and equipment at the end of each shift. Restock towels, linens, supplies, and amenities as needed.

Report accidents, injuries, and unsafe conditions to the manager; complete safety training and certifications. Follow company policies and ensure personal and uniform appearance are professional. Protect company assets. Anticipate and address guest service needs, expressing genuine appreciation. Communicate clearly and professionally. Develop positive relationships with colleagues. Meet quality assurance standards. Physically, the role involves reaching, bending, twisting, pulling, and stooping; moving, lifting, or carrying objects up to 10 pounds; standing, sitting, or walking for extended periods. Perform other duties as assigned by supervisors.

Preferred Qualifications:

• Education: High school diploma or equivalent.
• Related Work Experience: None required.
• Supervisory Experience: None.
• License or Certification: None needed.

At Marriott International, we are committed to equal opportunity employment, welcoming diverse backgrounds and fostering an inclusive environment. We value and celebrate the unique talents and experiences of our associates and do not discriminate based on protected characteristics such as disability or veteran status.