SPA Director - SO/ Sotogrande

Hosco; Cádiz; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

Un complexe hôtelier de luxe en Andalousie recherche un responsable SPA et bien-être expérimenté. Ce rôle inclut la gestion efficace des opérations de spa dans un environnement international. Le candidat idéal doit avoir une formation en gestion et au moins deux ans d'expérience dans un spa 5 étoiles, ainsi qu'une maîtrise de l'anglais et de l'espagnol.

Servicios

Plan d'incitation attractif

Remises importantes sur les services de l'hôtel

Remises dans les hôtels du groupe Accor

Formación

• Deux ans d'expérience dans un rôle similaire dans un spa 5 étoiles.
• Niveau avancé d'anglais et d'espagnol requis.
• Excellentes compétences en écriture et administration.

Responsabilidades

• Gérer et superviser les opérations du SPA et du bien-être.
• Élaborer des budgets et des plans stratégiques pour le fonctionnement du spa.
• Motiver les employés à offrir un service client exceptionnel.

Conocimientos

Relations clients

Gestion du temps

Service à la clientèle

Leadership

Educación

Bachelors Degree in Business or Hospitality Management

Herramientas

Office package management

Descripción del empleo

**About the job**. . Company Description. . SO/ Sotogrande is a tribute to fashion, design, gastronomy and golf on the Andalusian coast. Surrounded by green hills and valleys overlooking the Mediterranean, SO/ Sotogrande Spa & Golf Resort is located in a unique enclave. The resort has recovered the welcoming spirit and essence of the old Cortijo de Santa María de la Higuera, making it an idyllic place where families and friends celebrate life, enjoy serenity and a healthy, contemporary lifestyle together.. It is the preferred destination on the Costa del Sol for golf lovers, enjoying a privileged location surrounded by the 7 best golf courses in Europe. It has 152 rooms, of which 36 are suites, exceptional facilities among which you can enjoy: 3 outdoor swimming pools, private gardens, Kid's Club, 3,500 m2 of spa and fitness and luminous event rooms with views. Its gastronomic offer consists of 5 Restaurants & Bars, where you can enjoy the traditional flavors of Andalusia, proposals with a renewed vision and signature cocktails.. . **Job Description**. . Manage and oversee SPA & Wellness operations . Ensure that the spa operates cost effectively and efficiently.. Implement inventory control procedures to ensure that adequate stock levels are maintained.. Develop budgets and short to long range strategic planning for the operation of the spa.. Develop the spa's standard operating procedures and policies.. Work with the Sales & Marketing team regarding all aspects of spa promotions.. Maintain thorough knowledge of competitors, including location, product offering, pricing, promotions and sales techniques.. Understands the impact of department operations on the overall financial goals and objectives of the property and manages to meet or exceed budgeted goals.. Sets a positive example in customer relations.. Interacts with customers to obtain feedback on product quality and service levels.. Addresses customer problems and complaints.. Motivates employees to provide excellent customer service.. Emphasizes customer satisfaction during all departmental meetings and focuses on continuous improvement.. Strives to improve service performance.. Maintains a close relationship with the teams, always listening to identify and address employee issues or concerns and escalate them to the Director of Spa.. Drives the continuous training program so that employees receive adequate training to successfully perform their jobs.. Ensures compliance with operating policies and procedures.. . **Qualifications**. . Bachelors Degree in Business and or Hospitality Management. Two years experience in a same role in a 5 star spa with a multicultural team or 5 years as SPA Manager. Advanced level of English and Spanish.. Office package management.. Excellent writing, administration and customer service skills.. . **Additional Information**. . Attractive incentive plan.. Important discounts on Hotel services.. Discounts in Accor group hotels and collaborating companies.. . Department: Spa. . **The company**. . Avant-garde & Stylish. SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.

Experiencia: Se requiere
Idiomas: Español – Avanzado. Inglés – Avanzado
Jornada: Completa
Inicio: Incorporación inmediata

Sobre Hosco:

Hosco empowers the hospitality industry by connecting, inspiring, and providing opportunities to professionals around the world.