Sow Performance Manager

CIPEx - Consejo de Ingenieros Peruanos en el EXterior; Zaragoza; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A remote project management firm is seeking a SOW Performance Manager to oversee the performance of vendor deliverables in a S/4HANA implementation project for 12 months with potential extensions. The ideal candidate will manage end-to-end compliance against quality, timelines, and budget while collaborating with various teams. Experience in contract performance management, vendor oversight, and financial governance is essential.

Formación

• Minimum 5–7 years in contract performance management.
• Experience with SOWs from large system integrators.
• Strong understanding of milestone-based payments.
• Ability to manage competing priorities effectively.

Responsabilidades

• Oversee vendor performance of SOW deliverables.
• Track compliance against contractual milestones.
• Monitor financial obligations and approval process.
• Support vendor performance reviews.

Conocimientos

Contract performance management

Vendor oversight

Financial governance

Stakeholder management

Herramientas

MS Project

JIRA

Smartsheet

SAP

Oracle

Descripción del empleo

Overview

SOW Performance Manager - 12 months + ext. Remote — on behalf of one of our key partners. This role is for a new S/4HANA implementation project. The initial contract is for 12 months with very long‑term prospects. The contract will be remote with occasional travel within Europe. Start ASAP.

Major Accountabilities

• Oversee and manage the end-to-end performance of vendor deliverables as outlined in Statements of Work (SOW), ensuring delivery aligns with contractual scope, quality, timelines, and budget.
• Track Quality Gates and Milestones against agreed-upon acceptance criteria, ensuring timely completion and documentation of deliverables for sign‑off.
• Ensure that payment-relevant milestones, including both internal and vendor responsibilities, are accurately tracked and aligned with contractual agreements and payment terms.
• Proactively manage and integrate scope changes, delays, and risk areas, ensuring timely escalation and resolution in coordination with Procurement, Finance, and Program Management.
• Collaborate with Legal, Procurement, and Delivery teams to ensure clarity and enforceability of performance expectations.
• Monitor financial obligations, forecast expenditure against budget, and ensure all invoice approvals are based on verified milestone achievements and compliance with SOW terms.
• Maintain detailed records of obligations, approvals, and changes throughout the SOW lifecycle, enabling full auditability and contract compliance.
• Support vendor performance reviews with objective data and insights derived from tracking tools and dashboards.
• Serve as secretary of Change Review Board (for Contractual Changes to SOW).
• Track overall vendor performance (including survey results) and take actions accordingly.
• Align with internal teams to ensure internal RASCI accountabilities are met and documented.

Key Performance Indicators (KPIs)

• Milestone Compliance Rate: Percentage of contractual milestones delivered on time and accepted per quality gate criteria.
• Variance from Forecasted Spend: Difference between forecasted and actual spend.
• Stakeholder Satisfaction Index: Feedback scores from internal business units.

Qualifications & Experience

• Minimum 5–7 years of experience in contract performance management, vendor/SI oversight, or commercial project delivery.
• Proven experience managing SOWs with large system integrators (e.g., Accenture, Deloitte, IBM, Capgemini), ideally in a complex, matrixed environment.
• Strong understanding of financial governance within service-based contracts, including milestone-based payments, T&M vs. fixed-price models, and earned value tracking.
• Experience working with procurement, legal, finance, and delivery teams to enforce and operationalize contractual terms.
• Demonstrated ability to manage competing priorities and enforce accountability across internal and external teams.
• Familiarity with contract lifecycle management (CLM) tools, ERP systems (e.g., SAP, Oracle), and project management software (e.g., MS Project, JIRA, Smartsheet).

Location: Europe-based candidates only. Candidates based in Europe are preferred.

If you are interested, please contact Alex Upton-Agerholm at ****** or apply here.