Sow Performance Manager

CIPEx - Consejo de Ingenieros Peruanos en el EXterior; Valladolid; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading consultancy firm is looking for an experienced SOW Performance Manager to oversee vendor performance in Europe on a remote basis. The ideal candidate will have 5–7 years of experience managing contract performance, preferably with large system integrators. Key responsibilities include managing deliverables, tracking milestones, and collaborating across teams. This is a crucial role requiring strong financial governance skills and project management knowledge.

Formación

• 5–7 years of experience in contract performance management or vendor oversight.
• Proven experience with large system integrators.
• Strong understanding of financial governance within service-based contracts.

Responsabilidades

• Oversee vendor deliverables ensuring alignment with contracts.
• Track quality gates and milestone documentation.
• Collaborate with internal teams for accountability enforcement.

Conocimientos

Contract performance management

Vendor oversight

Financial governance

Project management software

Communication

Herramientas

SAP

Oracle

MS Project

JIRA

Smartsheet

Descripción del empleo

Overview

SOW Performance Manager – 12 months + extension. Remote, on behalf of a key partner. Initiation begins ASAP; travel within Europe may be required occasionally.

Major Accountabilities

• Oversee and manage the end-to-end performance of vendor deliverables as outlined in Statements of Work (SOW), ensuring delivery aligns with contractual scope, quality, timelines, and budget.
• Track Quality Gates and Milestones against agreed acceptance criteria, ensuring timely completion and documentation of deliverables for sign-off.
• Ensure payment-relevant milestones, including internal and vendor responsibilities, are accurately tracked and aligned with contractual agreements and payment terms.
• Proactively manage and integrate scope changes, delays, and risk areas, escalating and resolving in coordination with Procurement, Finance, and Program Management.
• Collaborate with Legal, Procurement, and Delivery teams to ensure clarity and enforceability of performance expectations.
• Monitor financial obligations, forecast expenditure against budget, and ensure all invoice approvals are based on verified milestone achievements and compliance with SOW terms.
• Maintain detailed records of obligations, approvals, and changes throughout the SOW lifecycle for full auditability and contract compliance.
• Support vendor performance reviews with objective data and insights from tracking tools and dashboards.
• Act as secretary of the Change Review Board for contractual changes to SOWs.
• Track overall vendor performance (including survey results) and take appropriate actions.
• Align with internal teams to ensure internal RASCI accountabilities are met and documented.

Key Performance Indicators

• Milestone Compliance Rate: % of contractual milestones delivered on time and accepted per quality gate criteria.
• Variance from Forecasted Spend: Difference between forecasted and actual spend.
• Stakeholder Satisfaction Index: Feedback scores from internal business units.

Experience and Qualifications

• Minimum 5–7 years of experience in contract performance management, vendor/SI oversight, or commercial project delivery.
• Proven experience managing SOWs with large system integrators (e.g., Accenture, Deloitte, IBM, Capgemini), ideally in a complex, matrixed environment.
• Strong understanding of financial governance within service-based contracts, including milestone-based payments, T&M vs. fixed-price models, and earned value tracking.
• Experience working with procurement, legal, finance, and delivery teams to enforce and operationalize contractual terms.
• Demonstrated ability to manage competing priorities and enforce accountability across internal and external teams.
• Familiarity with contract lifecycle management (CLM) tools, ERP systems (e.g., SAP, Oracle), and project management software (e.g., MS Project, JIRA, Smartsheet).

Location

Remote role; candidates must be based in Europe. If you are interested, please contact Alex Upton-Agerholm or apply here.

Nivel de antigüedad

Intermedio