South Europe Sales Support Specialist - B2B Food industry

Kerry; Comunidad Valenciana; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

Join a dynamic team as a Sales Support Specialist, where you will be the first point of contact for customers, providing exceptional commercial support. In this role, you will utilize advanced systems to manage customer interactions, create opportunities, and ensure timely communication. You will collaborate closely with account managers and the sales team to enhance customer satisfaction and drive business success. This position offers a vibrant work environment where your skills in project management and communication will shine. If you are passionate about delivering best-in-class service and thrive in a fast-paced setting, this is the perfect opportunity for you.

Formación

• Bachelor's degree or equivalent experience preferred.
• 3-5 years of cross-functional experience in Sales and Finance.

Responsabilidades

• Provide first-level interface with Kerry customers and support account managers.
• Utilize Kerry Systems (SFDC) for customer portfolio management.

Conocimientos

Project Management

Communication Skills

Analytical Skills

Interpersonal Skills

Planning and Organizational Skills

Sales Experience

Fluency in English

Fluency in Spanish

Fluency in Italian

Fluency in French

Educación

Bachelor's Degree in Related Field

Herramientas

Salesforce (SFDC)

MS Office (Excel, PowerPoint)

Descripción del empleo

The Sales Support Specialist shall provide the first level of interface with a defined set of Kerry Customers, as well as supporting specific account Managers on key defined tasks.

They will be responsible for ensuring customers are dealt with in an efficient, timely manner ensuring a best in class commercial support for the Southern Europe Distribution organization.

Key responsibilities

• Responsible for utilizing Kerry Systems (SFDC) on behalf of Customer Portfolio
• Creation of Opportunities, call reports, samples, tech / regulatory docs, quotes etc.
• Ensuring opportunities and all customer information are up to date.
• Entering Pricing request in the current system (SFDC) for customer base and occasionally on behalf of the Sales Team. Issuing price quotes and follow up to understand if accepted or rejected and reflecting in systems. Support the Mainland Sales / Finance team with preparation, issuing and progress of annual price letters.
• Sales link to customer care in Naas for base of customers, ensuring full knowledge of key customer issues and actions.
• Provide Sales Support for defined strategic accounts and direct Manager.
• Support Manager on customer presentations and site visits.
• Ad hoc sales support as required by Manager.

Qualifications and skills

• Candidate should preferably have a bachelor’s degree in a related field (or equivalent level of experience)
• Strong project management skills.
• At least 3-5 years of experience working cross functionally – particularly Sales, RDA, Supply Chain and Finance
• Excellent communication and presentation skills
• English, Spanish and Italian are required (French is a plus)
• Strong analytical skills
• Strong MS Office skills, particularly Excel and PowerPoint
• Good planning and organizational skills, with strong focus on rigorous execution.
• Good interpersonal and communications skills.