You are responsible for analyzing, advising and optimizing customer processes to ensure that their needs are accurately captured and effectively solved. You will support our clients in identifying their goals and guide them through implementation. By working closely with project managers and programmers, you will ensure clear communication and successful project delivery.
Responsibilities :
Problem identification and analysis
Analyzing and evaluating solutions proposed by customers
Process consulting and optimization
Documentation of solutions in the form of “UseCases” and “Tasks” and handover to the programmers
Weekly project updates to the customer (without budget)
Budget reporting to the project manager
Escalation of showstoppers and delays reported to the project manager
Conducting mentoring and scoping meetings
Customer communication and monitoring of projects
Qualifications :
Extensive knowledge of Autodesk products
In-depth knowledge of the production and manufacturing industries
Ability to think “outside of the box” and weigh up solutions in relation to the budget
Confident and confident demeanor
Ability to ask the right questions and actively listen
Language skills : English and German
How to Apply :
Interested candidates are encouraged to submit a resume and a cover letter outlining their qualifications and experience. Any personal data submitted with applications will be processed in accordance with G. No. 196 / 2003 and DSGVO No. 679 / 2016.
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