▷ Solo Quedan 24h Information Technology Support Engineer

WhatJobs; Santiago de Compostela; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading company in IT solutions, AVASO Technology, is seeking an experienced Onsite Support Engineer in Santiago de Compostela. The role involves providing comprehensive technical support and troubleshooting for users. Ideal candidates will have strong technical skills, relevant certifications, and a commitment to customer service. Join a dynamic team with opportunities for career growth and work with cutting-edge technologies.

Servicios

Opportunities for career growth

Competitive salary and benefits package

Continuous learning opportunities

Formación

• 2+ years of experience in Desktop Support or similar roles.
• Strong experience with Windows OS, Mac OS, and Linux environments.
• Certifications like CompTIA A+ or MCDST preferred.

Responsabilidades

• Provide on-site and remote desktop support for users, ensuring quick issue resolution.
• Troubleshoot and resolve hardware, software, and network-related issues.
• Install, configure, and maintain desktop systems and peripherals.

Conocimientos

Technical Support

Troubleshooting

Networking Protocols

Remote Desktop Tools

MS Office Suite

Customer Focused

Communication Skills

Educación

CompTIA A+ Certification

Microsoft Certified Desktop Support Technician (MCDST)

Herramientas

SCCM

MDT

Descripción del empleo

Onsite Support Engineer at AVASO Technology

Location: Santiago de Compostela, Galicia, Spain

Experience: 2+ years

Languages Known: Spanish, English

Company Overview:

AVASO Technology is a global leader in providing IT solutions and services, specializing in top-tier support and managed services. We are committed to delivering cutting-edge technology solutions worldwide. If you’re a passionate IT professional with hands-on desktop support experience, join us at AVASO to help businesses thrive with reliable and efficient IT services.

Position Overview:

We are seeking an experienced Onsite Support Engineer to join our team in Santiago de Compostela, Galicia, Spain. The successful candidate will provide technical support, troubleshooting, and IT assistance to end users. This role requires strong technical skills and a customer-focused approach.

Key Responsibilities:

1. Provide on-site and remote desktop support for users, ensuring issues are resolved quickly and efficiently.
2. Troubleshoot and resolve hardware, software, and network-related issues.
3. Install, configure, and maintain desktop systems, laptops, and peripherals.
4. Ensure the deployment of operating systems, updates, and software packages.
5. Work with the IT team to resolve and escalate issues as needed.
6. Perform routine system audits and ensure systems are up-to-date and secure.
7. Provide end-user training and technical documentation where necessary.
8. Collaborate with team members and manage support tickets for internal stakeholders.

Required Skills & Qualifications:

• 2+ years of experience in Desktop Support or similar roles.
• Strong experience with Windows OS, Mac OS, and Linux environments.
• Experience with Active Directory for user management, group policies, and security.
• Proficient with remote desktop tools and troubleshooting techniques.
• Experience with networking protocols (TCP/IP, DNS, DHCP).
• Strong knowledge of MS Office Suite and other productivity software.
• Expertise in hardware diagnostics, repair, and replacements.
• Knowledge of system imaging and software deployment tools (e.g., SCCM, MDT).
• Familiar with ITIL processes for incident, problem, and change management.
• Strong communication skills to explain technical issues to non-technical users.
• Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment.

Must Have Skills:

• Certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent.
• Experience with cloud-based applications (e.g., Microsoft 365, Google Workspace).
• Knowledge of IT security best practices and protocols.

Why AVASO Technology?

• Join a dynamic and innovative team with a global presence.
• Opportunities for career growth and continuous learning.
• Competitive salary and benefits package.
• Work with cutting-edge technologies to shape the future of IT solutions.

How to Apply:

Ready to take your career to the next level? Apply now by clicking the "Easy Apply" button or send your resume to us. AVASO Technology is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.