Solo Quedan 15H : Sap Mdg Consultant (Customer) - Remote

Redeuropeaingenierosperuanos; Marbella; A distancia; EUR 30.000 - 60.000; Jornada completa

Descripción de la vacante

Ein innovatives Unternehmen sucht einen CRM & BI Specialist, um die Salesforce CRM-Plattform zu optimieren und die Effizienz im Vertrieb zu steigern. In dieser Schlüsselrolle werden Sie die globale Implementierung von Salesforce leiten und sicherstellen, dass die CRM-Lösungen mit den Geschäftsprozessen übereinstimmen. Sie werden eng mit Vertrieb, Marketing und eCommerce-Teams zusammenarbeiten, um datengestützte Einblicke zu liefern, die das Kundenengagement und das Umsatzwachstum fördern. Wenn Sie eine Leidenschaft für Datenanalyse und Business Intelligence haben und in einem dynamischen, internationalen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Servicios

Arbeiten mit modernster Technologie

Leistungsgerechte Vergütung

Zusätzliche soziale Leistungen

Mitarbeit in einem internationalen Team

Formación

• 3-5 Jahre Erfahrung in der Verwaltung und Optimierung von Salesforce CRM.
• Starker Hintergrund in Business Intelligence und Datenanalyse.

Responsabilidades

• Projektmanagement und globale Implementierung von Salesforce CRM.
• Entwicklung und Pflege von Dashboards und Berichten für das Vertriebsteam.

Conocimientos

Salesforce CRM

Business Intelligence (BI)

Data Analytics

Sales Performance Monitoring

Lead Generation

Educación

Bachelor’s degree in Business Administration

Bachelor’s degree in Data Science

Bachelor’s degree in Information Systems

Herramientas

DataStudio

Tableau

Power BI

Qlik Sense

Salesforce Analytics

Descripción del empleo

Job brief - CRM & BI Specialist (Salesforce)

The CRM Specialist is a key player in managing and optimizing the company's Customer Relationship Management (CRM) system. This role is vital for boosting sales efficiency, marketing effectiveness, and customer service quality, while ensuring the company leverages its customer data to the fullest.

Key Roles and Functions:

• Project manage, leading and support the global implementation of Salesforce CRM, ensuring alignment with business processes.
• Manage, maintain, and continuously optimize Salesforce CRM to improve sales efficiency, data accuracy, and automation.
• Understand business needs and sales operation models, translating them into CRM functionalities that enhance performance.
• Monitor sales performance, customer engagement, and market trends, transforming raw data into actionable business intelligence.
• Develop and maintain dashboards and reports for sales, marketing, and executive leadership teams.
• Support sales teams with data-driven insights to optimize lead generation, customer retention, and revenue growth.
• Work closely with digital sales, eCommerce, and marketing teams to improve lead generation, customer segmentation, and campaign tracking.
• Ensure CRM solutions are scalable, future-proof, and aligned with business growth strategies.

Qualifications and Experience:

• Bachelor’s degree in Business Administration, Data Science, Information Systems, or a related field.
• 3-5 years of experience in Salesforce CRM administration, implementation, and optimization.
• Strong background in Business Intelligence (BI), data analytics, and sales performance monitoring.
• Experience working in B2B digital sales environments is a plus.
• Experience with BI tools such as DataStudio, Tableau, Power BI, Qlik Sense or Salesforce Analytics.

We offer you:

• Work with cutting-edge technologies in the automotive industry.
• An interesting and varied field of activity in an international group that has been experiencing sustainable growth for over 10 years.
• Be part of a team that values collaboration, innovation, and excellence, personal responsibility and independent work in a team.
• A performance-oriented salary with additional social benefits.

Being a part of our team means that you will be working alongside a fantastic group of competitive individuals who always strive for growth. We believe that teams that embrace diversity and inclusivity are more innovative and achieve better results, and that's why Fersa is committed to promoting and ensuring equal opportunities for all individuals.

We are proud to be recognized as a Great Place To Work company!