(Solo Quedan 15H) Head Of Underwriting Performance & Management

DUAL Group - Insurance; Madrid; Híbrido; EUR 60.000 - 100.000; Jornada completa

Descripción de la vacante

An ambitious underwriting agency is seeking a Head of Underwriting Performance and Management to drive excellence in underwriting practices. This pivotal role involves leading portfolio analysis, ensuring compliance with regulatory standards, and utilizing data analytics to enhance decision-making. The ideal candidate will inspire teams, foster a culture of transparency, and contribute to the organization's growth. Join this innovative firm and make a significant impact in a dynamic environment that prioritizes talent development and collaboration.

Servicios

Benefits package

Birthday off

Flexibility with hybrid working

Challenging role

Collaboration with specialists

Formación

• In-depth knowledge of underwriting practices and operations.
• Strong analytical and problem-solving skills are essential.

Responsabilidades

• Lead transformative portfolio analysis and governance initiatives.
• Ensure effective communication with stakeholders and compliance.

Conocimientos

Persuasive communication skills

Problem-solving skills

Analytical skills

Knowledge of underwriting practices

Statistical data interpretation

Creative thinking

Fluency in English

Fluency in a European language

Educación

Degree in Finance or related field

Descripción del empleo

With the ambition to be the best MGA in the world, we have developed over two decades into one of the largest international underwriting agencies and cover holders.

We enjoy the trust of the leading insurance and reinsurance companies.

As an organization where independence and people are central, we are a home for talent with a unique culture: The largest small company in the world! Founded in 1998, DUAL is a leading global company with more than 1,500 employees and total premium revenues of USD 3.5 billion.

Our global network enables us to provide access to international expertise, knowledge, and developments, so that we can continuously improve our products and services.

We work hard to understand our customers' needs to ensure they receive consistently excellent service from DUAL.

Role overview

As the Head of Underwriting Performance and Management at DUAL Europe, you will be at the forefront of driving excellence and innovation in underwriting practices.

Reporting to the Chief Underwriting Officer, you will lead transformative portfolio analysis and governance initiatives, ensuring that our underwriting standards not only meet but exceed regulatory requirements.

Your role will be pivotal in harnessing the power of data analytics to uncover insights, predict trends, and shape strategic decisions that propel our business forward.

With your expertise and vision, you will inspire and guide our teams to achieve unparalleled performance, fostering a culture of transparency, compliance, and continuous improvement.

This is an opportunity to make a significant impact, leveraging your deep industry knowledge and leadership skills to shape DUAL on a road to a future of continued sustained success and growth.

Role responsibilities

• Support Europe CUO in overseeing themed reviews and executing remediation for underperformance.
• Manage and document portfolio analysis processes for carrier sharing.
• Ensure effective communication with stakeholders.
• Collaborate with CDO and Group Data to leverage data for strategic underwriting decisions.
• Investigate trends in underwriting and claims data to support decision-making.
• Harness new tools for product-agnostic analysis and champion data governance.
• Utilize data analytics to enhance underwriting practices and accuracy.
• Support CUO Europe in establishing a governance framework that complies with regulatory requirements and Group standards.
• Ensure regional execution and monitor performance to minimize risk and maximize efficiency through peer reviews, underwriting authorities, exception reporting, new product governance, and internal audits.
• Maintain thorough documentation of underwriting decisions for transparency and regulatory reporting.
• Provide regular reports on underwriting performance, risk exposures, and compliance to the executive team and board.
• Assist CUO in preparing governance reports summarizing performance, key risks, and compliance.
• Maintain transparent communication with stakeholders regarding underwriting strategy, risk tolerance, and governance matters.
• Ensure underwriting practices comply with regulations and carrier requirements to prevent legal issues and penalties.
• Maintain accurate records and handle correspondence appropriately.
• Collaborate with legal and compliance departments to address regulatory requirements and mitigate compliance risks.
• Contribute to recording and measuring insurance risks, including DUA's, to ensure accuracy and good practice.

Key requirements

• Persuasive verbal and written communications skills and an ability to proactively influence others.
• Ability to work quickly, efficiently, and methodically.
• In-depth knowledge of underwriting practices and business lines with proven experience in underwriting operations / underwriting management.
• Strong reasoning capabilities – creative and lateral thinking, with strong problem-solving skills.
• Ability to interpret statistical data including identification of trends, influences, and anomalies at micro and macro levels.
• High level of knowledge in relation to data set strategies, market dynamics, and legislative influences.
• High level of numerical, analytical, and logic skills, enabling analysis of data for decision-making.
• Excellent knowledge of statutory / regulatory regime.
• Knowledge and understanding of financial and actuarial principles to assess risk.
• Significant experience in contributing to the management of a complex financial services business at board level, spanning several national boundaries / regulatory regimes.
• Professional proficiency in English.
• Fluency in a European continental language.

What do we offer in return?

• Benefits package.
• Birthday off.
• Flexibility with truly hybrid working.
• A challenging role at one of the most ambitious underwriting agencies.
• Collaboration with specialists and market leaders where your development and growth are central.

Our culture: People First

Our core values dictate how we live and work.

We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it.

And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.

Diversity & Inclusion

At DUAL we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

If you have any questions about this vacancy, please contact Maya Khitrova (HR) on

• 06 22 84 13 56. We can't wait to hear from you!