▷ (Solo Quedan 15h) Event Product Specialist

TN Spain; Madrid; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An innovative company is seeking an Event Product Specialist to enhance the ticketing experience across various exciting industries, including motorsport and festivals. This role involves creating and managing online ticket shops, ensuring seamless operations and content integrity. The ideal candidate will thrive in a dynamic environment, demonstrating exceptional attention to detail and strong communication skills. Join a forward-thinking team that values autonomy and offers opportunities for growth and travel, making a significant impact in the event management space.

Formación

• Bachelor's degree required with +2/+3 years of experience.
• Fluency in English and Spanish; another language is a plus.

Responsabilidades

• Create and maintain ticket shops for event organizers.
• Manage multilingual content and validate ticket-shop integrity.

Conocimientos

Fluency in English

Fluency in Spanish

Attention to detail

Excellent writing skills

Adaptability

Educación

Bachelor's degree

Herramientas

IT software proficiency

Descripción del empleo

Job Description:

Job overview: We are looking for an Event Product Specialist to support the Account Manager team with the creation and monitoring of all online ticket-shops, primarily in the motorsport, football, exhibition, and festival industries.

Main tasks & responsibilities:

1. Creation and maintenance of ticket shops on behalf of event organizers, including:

• Creating organizers’ accounts
• Managing and uploading multilingual online content
• Managing and creating ticketing elements: ticket types, payment modes, shipping methods, customer types, etc.
• Mapping third-party providers' interfaces and data elements
• Validating content and online ticket-shop integrity
• Managing stock and rate grids
• Validating event venues/stadiums
• Creating custom tickets (e-tickets, vouchers, paper tickets, etc.)
• Handling additional tasks related to ticket-shop lifecycle
• Managing support tickets and monitoring daily scripts in coordination with internal teams
• Participating in UAT for new IT projects related to organizer ticket-shops

Requirements:

• Bachelor's degree +2/+3
• Fluency in English & Spanish; mastery of another language is a plus
• Extremely rigorous with a great sense of detail and excellent writing skills
• Ownership and autonomy
• Ability to adapt to a fast-paced, ever-changing environment
• Quickly proficient with IT software, tools, and UIs
• Willing to travel