Software Operations Trainee — Analytics & Process Improvement

TD SYNNEX Spain; Barcelona; On-site; EUR 12,000 - 18,000; Full time

Benefits offered by this job

Elective Benefits

Career development programs

Life Empowerment Program

Diversity & Inclusion initiatives

Onboarding program

Job summary

TD SYNNEX Spain is seeking a motivated Trainee to join our Software Operations team in Barcelona. Gain hands-on experience in software business operations, process management, reporting, and cross-functional collaboration within an international technology environment.

You will support day-to-day activities, contribute to KPI tracking, dashboards, and data analysis, and participate in process improvements to enhance operational efficiency.

Qualifications

• Currently enrolled in a Bachelor's or Master's degree program in Business Administration, Engineering, Information Systems, Data Analytics, Economics, Mathematics, or a related field.
• Strong analytical and problem-solving skills.
• Good knowledge of Microsoft Office Suite, especially Excel.
• Strong organizational skills and attention to detail.
• Ability to work collaboratively in a team environment.
• Good communication skills in both Spanish and English.
• Proactive attitude and willingness to learn.

Responsibilities

• Support day-to-day Software Operations activities.
• Assist in tracking operational metrics, KPIs, and service performance indicators.
• Maintain and update operational reports, dashboards, and documentation.
• Support data validation and analysis activities to ensure data quality and accuracy.
• Collaborate with internal teams including Sales, Finance, Business Operations, Vendor Management, and Customer Service.
• Participate in process improvement and automation initiatives.
• Help manage and monitor operational requests, incidents, and escalations.
• Prepare presentations, reports, and operational summaries for stakeholders.
• Document procedures, workflows, and best practices.
• Provide administrative and coordination support for ongoing projects.

Skills

Analytical thinking

Problem solving

Teamwork

Attention to detail

Spanish & English communication

Proactive attitude

Organizational skills

Microsoft Excel

Education

Bachelor’s or Master’s degree in Business Administration

Bachelor’s or Master’s degree in Engineering

Bachelor’s or Master’s degree in Information Systems

Bachelor’s or Master’s degree in Data Analytics

Bachelor’s or Master’s degree in Economics

Bachelor’s or Master’s degree in Mathematics

Tools

Excel

Power BI

Power Automate

Power Query

SAP

Workday

Job description

TD SYNNEX Spain is seeking a motivated Trainee to join our Software Operations team in Barcelona. Gain hands-on experience in software business operations, process management, reporting, and cross-functional collaboration within an international technology environment.

You will support day-to-day activities, contribute to KPI tracking, dashboards, and data analysis, and participate in process improvements to enhance operational efficiency.