Purchase & Operations Software Specialist
Job Purpose
The Software Operations department is part of TD SYNNEX Regional Innovation Business Services (RiBS), based in Barcelona.
You will manage procurement activities for software vendors and stakeholder relationships. You will also be part of a multicultural, dynamic group driving digital transformation to improve daily activities and increase partner satisfaction.
Accountabilities
You will be responsible for:
- Purchase order management: Process purchase orders (create, modify, control, follow-up) according to SLA’s and vendor specifics; understand and align with vendor licensing programs; monitor license confirmations and ensure timely deliveries; follow up on invoicing and resolve price discrepancies.
- Internal customer and vendor account management: Provide regular management information to stakeholders, ensuring data integrity; manage key metrics for specific vendors; identify, monitor, and resolve incidents.
- Order quality analysis: Analyze order quality per vendor and country monthly; seek improvements, enhance e-commerce tools efficiency, and implement changes for assigned accounts.
- Coordination with other areas/departments: Collaborate with local teams and RiBS departments to ensure process efficiency and customer satisfaction; manage ad-hoc projects as assigned by the Software Operations Manager.
Knowledge, Skills, and Experience
To succeed, candidates should meet the following:
- Experience with SAP and BW.
- Proficient in MS Office, especially MS Excel.
- Proficient in English; knowledge of German, French, or Italian is a plus.
- Strong purchasing management and control skills.
- Excellent communication skills and customer orientation.
- Analytical, organized, capable of planning and managing multiple priorities.
- Ability to work under pressure, proactive, self-motivated.
- Strong teamwork skills, adaptable to change, flexible with working hours (including Q-end, bank holidays).
What’s In It For You?
- Elective Benefits tailored to your country.
- Career growth through leadership and professional development programs.
- Enhancement of personal well-being via seminars and support programs.
- Valuing diversity, equity, and inclusion through education and community activities.
- Networking opportunities during onboarding and within the organization.
- Participation in community and social initiatives.