Software Maintenance Engineer

Canonical; Murcia; A distancia; USD 50.000 - 90.000; Jornada completa

Descripción de la vacante

An innovative company is seeking a Software Maintenance Engineer to work in a dynamic environment involving Linux-based infrastructure and applications. This role offers the chance to tackle complex issues across the open source stack, including Ubuntu, Ceph, and Kubernetes. Ideal candidates will have a passion for open source, strong troubleshooting abilities, and excellent communication skills. With a commitment to remote work and a focus on team collaboration, this position allows you to contribute significantly to the success of global enterprises while developing your career in a supportive environment.

Servicios

USD 2,000 annual learning and development budget

Recognition rewards

Annual leave

Parental leave

Employee Assistance Programme

Wellness platform

Travel opportunities

Travel upgrades for company events

Biannual in-person team sprints

Formación

• Experience with Linux and open source software.
• Background in Computer Science or similar fields.

Responsabilidades

• Resolving complex customer problems related to Ubuntu and open source software.
• Collaborating with various engineering teams and participating in upstream communities.

Conocimientos

Linux

Python

Go

C

C++

Troubleshooting

Communication

Educación

Computer Science

STEM

Herramientas

Kubernetes

OpenStack

Ceph

Docker

PostgreSQL

MongoDB

Descripción del empleo

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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include top public cloud and silicon providers, and industry leaders across sectors. We are a pioneer in global distributed collaboration, with 1200+ colleagues in 75+ countries and few office-based roles. Teams meet 2-4 times yearly in interesting locations worldwide to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring a Software Maintenance Engineer to…

work in a dynamic engineering role involving Linux-based infrastructure and applications, covering layers from bare metal, virtualization (KVM), containerization (Docker / LXC / LXD), storage (Ceph, Linux filesystems), networking (OVS, OVN, Core networking), OpenStack, Kubernetes, and open source applications. This role challenges you to demonstrate broad engineering skills across Ubuntu and open source applications used by large enterprises.

This position offers an opportunity for Linux and open source enthusiasts to build a career with Canonical, driving success for our customers, community, and company. Ideal candidates have a passion for open source, good communication skills, and troubleshooting skills for technology used worldwide.

The role involves addressing critical issues in the open source stack requiring upstream bug fixes. Engineers work across the stack, including kernel-level issues, and in multiple programming languages, to resolve software problems. Our team is vital to our customers, partners, and Ubuntu's success.

You will troubleshoot, drive issues to resolution, and contribute workarounds, guidance, and upstream bug fixes.

Location: This is a remote role with teams across all time zones.

Role responsibilities include:

1. Resolving complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, Kubernetes, and other open source software.
2. Collaborating with Canonical's Field, Support, and Product Engineering teams.
3. Participating in upstream communities.
4. Developing bug fixes, backport patches, and working with upstream for inclusion.
5. Reviewing code from other engineers.
6. Applying good judgment in technical methods and techniques.
7. Prioritizing work and managing time effectively.
8. Participating in team discussions to improve processes, tools, and documentation.
9. Communicating clearly, technically, and concisely.
10. Working remotely with travel up to 10% for meetings, events, and conferences.

Candidate requirements:

• Exceptional academic record.
• Background in Computer Science, STEM, or similar.
• Experience with Linux and open source software.
• Experience with Python, Go, C, or C++ on Linux.
• Willingness to learn new technologies and troubleshoot complex issues.
• Willingness to travel up to 4 times a year for internal events.

Nice-to-have skills:

• Passion for technology and collaboration with talented people.
• Curiosity, flexibility, articulate, accountable.
• Soft skills: passionate, enterprising, thoughtful, self-motivated.
• Interest or willingness to learn about Ubuntu Linux (kernel or userspace), Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, PostgreSQL, MongoDB, Debian packaging, distributed systems.

What we offer:

Competitive worldwide compensation based on location, experience, and performance, with annual reviews and bonuses. Benefits include:

• Distributed work environment with biannual in-person team sprints.
• USD 2,000 annual learning and development budget.
• Recognition rewards, annual leave, parental leave, Employee Assistance Programme, wellness platform, travel opportunities, and travel upgrades for company events.

About Canonical:

Canonical pioneers open source, publishing Ubuntu, a key platform for AI, IoT, and cloud. We recruit globally, uphold high standards, and promote remote work since 2004. Working here challenges you to think differently, learn new skills, and excel.

Canonical is an equal opportunity employer:

We value diversity and are committed to fair consideration of all applications regardless of background or identity.