Sneaker Maker - Barcelona

Golden Goose; Barcelona; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading footwear brand in Barcelona is looking for a Sneaker Maker to co-create personalized sneakers with clients and support sales initiatives. Applicants should be fluent in Spanish and English, have artistic skills, and experience in customer service. This is a full-time position focused on customer engagement and product customization.

Formación

• Previous experience in retail or customer service is considered a plus.
• Ability to adapt to evolving business needs.
• Experience in artistic design is a plus.

Responsabilidades

• Co-create personalized GG products with clients.
• Guide clients through a unique co-creation experience.
• Support the sales process and manage inventory.
• Maintain compliance with GDPR and health & safety standards.

Conocimientos

Fluency in Spanish

Fluency in English

Artistic skills

Problem solving

Communication skills

Interpersonal skills

Teamwork

Flexibility

Educación

High school degree

Design field preferable

Herramientas

Golden App

Sales Force

Xstore

Stealth

Descripción del empleo

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JOB DESCRIPTION

We are looking for a passionate talent to build our customer experience.

Description

JOB DESCRIPTION

We are looking for a passionate talent to build our customer experience.

MISSION

The Sneaker Maker role is centered around Co-creation services transforming GG items into distinctive pieces that resonate with client needs and identity. This position is not just about crafting custom sneakers, it is an invitation to inspire and deeply connect with clients, offering a personalized and empathetic co-creation experience that fosters durable connections with the brand.

Essential Duties And Responsibilities

• Co-create personalized GG products with the clients employing a variety of drawing and illustration techniques;
• Guide clients through a unique co-creation experience, maintaining the brand’s values and storytelling throughout their journey in the store;
• Play a proactive role in the sales process, aiming to meet business goals through strategic cross-selling and up-selling. Support encompasses pre-sale and post-sale activities (including inventory management and customer loyalty efforts), contributing broadly to the store’s operations;
• Ensure that customers are properly registered on the Golden App for effective customer segmentation and profiling;
• Maintain the co-creation area in good conditions adhering to our visual merchandising standards;
• Assist with store operational procedures, including opening / closing, inventory management, and maintaining compliance with GDPR and health & safety standards;

Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).

Key Requirements

Fluency in Spanish and English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce.

Sales Experience : previous experience preferably in retail / Customer service sector is considered as a plus.

Problem solving and time management skills

Artistic skills and hand-drawings abilities (marker, watercolor, acrylic painting, little embroidery and basic sewing skills)

Empathy, solid communication and interpersonal skills, strong team attitudes

Flexibility to adapt to the evolving needs of the business and our customers.

High school degree at least (design field is preferable)

Location : Barcelona

We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives.Because people are at the heart of everything we do.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Other

Industries

Retail Apparel and Fashion

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