SME Sales Manager

Pluxee Panamá; Madrid; Hybrid; EUR 70,000 - 95,000; Full time

Job summary

Pluxee in Madrid is seeking a Sales Clients Manager to lead a client-facing sales team and translate country strategy into actionable priorities. The role focuses on acquiring, retaining, upselling, and renewing relationships with employer clients in a B2B2C model.

You will drive disciplined execution, Salesforce adoption, cross-functional alignment with Product, Marketing, and Customer Success, and build a high-performing sales culture that creates value for clients and the business.

Qualifications

• Bachelor's in Business, Sales, Marketing, HR or related field.
• 5+ years in B2B sales or commercial leadership.
• 2+ years in sales team management or equivalent leadership responsibility.
• Experience across multiple client segments and channels preferred.
• Experience in SaaS, digital services, HR platforms, or employee engagement solutions is highly preferred.
• Fluent in English and Spanish.

Responsibilities

• Lead, develop, and organize a sales team responsible for acquiring, managing, and growing client relationships across segments.
• Translate the local commercial strategy into operational priorities, targets, and sales plans.
• Build a high-performing, client-centered sales culture focused on value creation and disciplined execution.
• Recruit, onboard, coach, and evaluate team members in line with business priorities.
• Monitor individual and team performance and ensure clear accountability for commercial outcomes.
• Coordinate with Marketing, Product, Merchant, Tender, Legal, Customer Success, and Support teams to ensure successful commercial execution.

Skills

B2B sales

Sales leadership

Forecasting

Salesforce

CRM usage

English & Spanish

Microsoft 365

Education

Bachelor's degree in Business or related

Tools

Salesforce CRM

Microsoft 365

Job description

At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond.

Permanent Regular

Job Description

At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond.

The Sales Clients Manager is responsible for leading a client-facing sales team within assigned segments, channels, or territories. The role translates the country sales strategy into operational execution, ensuring strong performance across client acquisition, retention, upsell, renewal, and account development.

In Pluxee's B2B2C model, this role focuses on employer clients who purchase Pluxee's products and benefits for their employees, who are the end consumers. The Sales Clients Manager ensures that the team delivers disciplined commercial execution, strong Salesforce usage, high-quality client relationships, and effective cross-functional coordination with Product, Marketing, Merchant, Tender, Legal, Customer Success, and Support teams.

Your next challenge

Team Leadership & Commercial Management

• Lead, develop, and organize a sales team responsible for acquiring, managing, and growing client relationships across assigned segments.
• Translate the local commercial strategy into operational priorities, targets, and sales plans.
• Build a high-performing, client-centered sales culture focused on value creation and disciplined execution.
• Recruit, onboard, coach, and evaluate team members in line with business priorities.
• Monitor individual and team performance and ensure clear accountability for commercial outcomes.

Sales Strategy Execution & Performance Oversight

• Define segment priorities, coverage approach, and sales routines adapted to local market needs.
• Ensure strong performance across acquisition, retention, upsell, renewal, and client activation metrics.
• Monitor pipeline quality, forecast reliability, commercial productivity, and win/loss trends.
• Identify risks and define corrective actions to improve commercial performance.
• Ensure sales execution is aligned with country priorities, segment strategy, and commercial governance.

CRM Governance & Operational Excellence

• Ensure disciplined use of Salesforce across the team for opportunity management, forecasting, and account visibility.
• Lead regular business reviews, pipeline reviews, and performance discussions.
• Promote accurate reporting, strong process adherence, and effective use of sales tools.
• Contribute to sales planning, segmentation reviews, and resource allocation decisions.
• Identify process gaps and propose improvements to increase sales efficiency and execution quality.

Cross-Functional Leadership & Market Alignment

• Coordinate with Marketing, Product, Merchant, Tender, Legal, Customer Success, and Support teams to ensure successful commercial execution.
• Ensure that offers are feasible, competitive, and aligned with client needs and operational realities.
• Represent client and market insights in broader commercial decision-making.
• Help shape local go-to-market improvements, sales messaging, and commercial practices.
• Facilitate issue resolution and alignment when commercial execution requires support from other functions.

You are a match

• Bachelor's degree in Business, Sales, Marketing, HR, or a related field. Master's degree is a plus.
• 5+ years in B2B sales, account management, or commercial leadership roles.
• 2+ years in sales team management or equivalent leadership responsibility.
• Experience across multiple client segments, channels, or sales motions is strongly preferred.
• Experience in SaaS, digital services, HR platforms, or employee engagement solutions is highly preferred.
• Strong command of Salesforce CRM and sales performance monitoring.
• Strong leadership, coaching, and cross-functional coordination skills.
• Strong commercial judgment, negotiation skills, and strategic thinking.
• Proficiency in Microsoft 365.
• Training or certification in sales management, coaching, or solution selling is a plus.
• Fluent in English and Spanish.
• Hybrid (3 day at the office 2 days from home).

Why join Pluxee?

• Join an inclusive team: w ork at the heart of the community alongside 5,000 experts across 29 countries - we embrace diversity and value uniqueness, fostering a workplace where everyone can thrive.
• Turn inspiration into possibility: get space to try new ideas, experiment and move the world of work forward as you bring new digital experiences - and moments of connection - to millions of people.
• Make a positive impact: touch millions of lives and create meaningful change for people and the world we share, supporting our commitments to diversity, sustainability, and local economies.
• Grow with us: get support you need to take meaningful steps in your career, whether you're performing your work/life balance or learning new skills