Shuffler | Madrid, Spain

Digitain; Alcobendas; On-site; EUR 13,000 - 20,000; Full time

Job summary

Imagine Live Spain is launching a brand-new live casino team in Alcobendas, Madrid. We are hiring casino staff focused on shuffling, card handling, and ensuring game integrity in a fast-paced live environment.

You will work closely with dealers and supervisors to deliver fair, smooth gameplay with strict adherence to regulations and responsible gaming. This role is ideal for proactive individuals ready to contribute to an electrifying live casino experience.

Qualifications

• Willingness to learn and improve performance.
• Motivation to work in a multicultural and diverse team environment.
• Basic understanding of customer service principles and practices.
• High level of responsibility, reliability, and punctuality.
• Strong attention to detail and accuracy in tasks.
• Proactive, solution-oriented mindset with a positive attitude.
• Basic knowledge of English (both spoken and written).
• Previous experience in a casino or gaming environment is an advantage, but not mandatory.
• Experience handling playing cards or operating shuffling machines is considered a plus.

Responsibilities

• Shuffle card decks using manual or automated shuffling machines according to company guidelines and gaming regulations.
• Ensure that all shuffled decks are randomized and free from any patterns or potential bias.
• Replace card decks sets as needed during live games and prepare new decks for upcoming shift.
• Conduct thorough inspections of all card decks to ensure there are no defects, markings, or damages that could compromise the integrity of the game.
• Report any irregularities or damaged cards to the supervisor for immediate action.
• Inventory Management: Keep an accurate inventory of all card decks and ensure that the studio has an adequate supply of ready-to-use cards at all times.
• Safeguard the storage and handling of all card decks to prevent tampering or damage.
• Collaboration with Dealers: Work closely with online casino dealers and game supervisors to ensure that shuffled decks are delivered promptly for live games.
• Communicate any issues or delays with the supervisory team to maintain a smooth game flow.
• Compliance & Regulations: Follow all internal and external regulations regarding the handling, shuffling, and preparation of card decks.
• Ensure compliance with responsible gaming practices and uphold the highest standards of fairness.
• Studio Operations Support: Assist in general studio operations as needed, including supporting game preparation and equipment management.
• Help maintain a clean and organized work environment in the shuffling area

Skills

Willingness to learn

Multicultural teamwork

Customer service basics

Reliability & punctuality

Attention to detail

Proactive mindset

Basic English

Casino/gaming experience (nice to have

Card handling/shuffling experience (a+

Job description

Join the Exciting New Team at Imagine Live Spain

We’re thrilled to announce the launch of a brand-new team at Imagine Live Spain, a rising star in the online casino market

Requirements

• Strong willingness to learn and continuously improve performance
• Motivation to work in a multicultural and diverse team environment
• Basic understanding of customer service principles and practices
• High level of responsibility, reliability, and punctuality
• Strong attention to detail and accuracy in tasks
• Proactive, solution-oriented mindset with a positive attitude
• Basic knowledge of English (both spoken and written)
• Previous experience in a casino or gaming environment is an advantage, but not mandatory
• Experience handling playing cards or operating shuffling machines is considered a plus

Responsibilities

Card Shuffling

• Shuffle card decks using manual or automated shuffling machines according to company guidelines and gaming regulations.
• Ensure that all shuffled decks are randomized and free from any patterns or potential bias.
• Replace card decks sets as needed during live games and prepare new decks for upcoming shift.

Card Inspection

• Conduct thorough inspections of all card decks to ensure there are no defects, markings, or damages that could compromise the integrity of the game.
• Report any irregularities or damaged cards to the supervisor for immediate action.
• Inventory Management: Keep an accurate inventory of all card decks and ensure that the studio has an adequate supply of ready-to-use cards at all times.
• Safeguard the storage and handling of all card decks to prevent tampering or damage.
• Collaboration with Dealers: Work closely with online casino dealers and game supervisors to ensure that shuffled decks are delivered promptly for live games.
• Communicate any issues or delays with the supervisory team to maintain a smooth game flow.
• Compliance & Regulations: Follow all internal and external regulations regarding the handling, shuffling, and preparation of card decks.
• Ensure compliance with responsible gaming practices and uphold the highest standards of fairness.
• Studio Operations Support: Assist in general studio operations as needed, including supporting game preparation and equipment management.
• Help maintain a clean and organized work environment in the shuffling area

Other info

We're excited to announce the opening of a brand-new team at Imagine Live Spain, the latest sensation in the online casino market, located in Alcobendas, Community of Madrid.

Imagine Live Spain is taking the Spanish market by storm with its fresh approach to live casino entertainment. We pride ourselves on creating an engaging, dynamic, and inclusive environment where our people and players can thrive together.

We are seeking passionate and proactive casino staff to join our dynamic team. This role is perfect for self-starters who are eager to make a difference and contribute to an electrifying atmosphere.

As a member of our team, you will have the unique opportunity to help shape the player's experience, bringing your creativity and enthusiasm to the forefront of our operations.

At Imagine Live Spain, we believe that our employees are our greatest asset. We foster a culture of collaboration and innovation, where every team member’s ideas are valued, and every voice is heard. As we build our brand, you will play a pivotal role in creating memorable experiences for our players, ensuring that they receive top-notch service and entertainment. We promise that there is a huge opportunity to make your mark here!

Contact Email

[e-mail]

Address

Avenida de la Industria nº 4, Alcobendas - Madrid