Shopify & Crm Specialist

Join to apply for the Shopify & Crm Specialist role at Smileat

About SMILEAT

Smileat is a Spanish company that was founded in 2015 by two entrepreneurs with the vision to revolutionize the world of organic baby food bringing honest alternatives with 0% added sugar and salt, avoiding additives and sweeteners, unique nutritional values, organic ingredients and sustainable packaging. We are the second organic baby food brand in market share, the top-selling Spanish brand in our category and the fastest-growing child food brand online.

We achieved this through our team of entrepreneurial, young, nonconformist, and passionate professionals who care deeply about food and sustainability. The brand is currently entering and quickly growing in new markets.

What are we looking for?

We are looking for a Shopify specialist with a digital marketing background to join our Digital & eCommerce team. We seek a profile with demonstrable experience of at least 3 years as a Shopify manager responsible for the day-to-day operations of our different online sales channels.

Key Responsibilities

• Management of our Shopify Plus with several expansion stores and Shopify Markets.
• Drive continuous improvement and optimization projects of our online stores, applying growth, testing, and experimentation strategies.
• Continuous reporting of KPIs and dashboard optimization.
• Coordination and execution of promotions and launches, tracking stock, etc.
• CRM management (Salesforce and Connectif) and follow-up of the marketing automation strategy.
• Market and competition analysis, identifying trends and opportunities.
• Coordination of different suppliers (agencies, freelancers, etc.).

What do you bring?

• Minimum 3 to 5 years in eCommerce roles with Shopify focusing on multi-country online store management.
• Experience as a responsible Shopify store manager for at least three years, ideally Shopify Plus.
• Experience in CRM management with a focus on continuous improvement of user experience.
• Strategic and analytical vision to identify business opportunities.
• Communication skills to coordinate with internal teams.
• Advanced knowledge of Excel, web analytics, and growth marketing.

What do we offer you?

• Dynamic work environment.
• Permanently contracted position.
• Flexible remuneration (ticket restaurant, transport card, nursery ticket, health insurance).
• Employee training and team events.
• Beautiful office in the heart of Madrid.
• Flexible working hours and benefits such as intensive working hours in summer.

If you are interested, please apply for the job offer and send your CV with the subject "Shopify Specialist" to

• Tell us why you are interested in joining our team and your salary range.

Smileat is an equal opportunity employer and is committed to carrying out its selection processes without discrimination.