Shift Leader

Bighornlaw; Oviedo; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A quick-service restaurant is seeking a shift manager with strong communication and customer service skills. The role includes scheduling, staff management, and ensuring food safety compliance. Ideal candidates will have supervisory experience and a background in food service, particularly fast food. The position offers a dynamic work environment with opportunities for growth.

Formación

• Must have previous food service experience, particularly in fast food or quick service.
• Previous management or supervisory experience required.
• Strong organizational and communication skills are essential.

Responsabilidades

• Oversee and manage restaurant operations during shifts.
• Delegate tasks effectively to ensure quick service.
• Assist customers and resolve complaints promptly.

Conocimientos

Communication skills

Customer service skills

Organizational skills

Problem-solving skills

Educación

High school diploma or equivalent GED

Herramientas

MS Office

Descripción del empleo

We're looking for an energetic person with great communication and customer service skills to be the next shift manager at our quick-service restaurant. You'll be in charge of running the shift, which means you'll have to greet and serve customers, watch over the staff, and run the restaurant for that shift. This position will work alongside team members to make sure all food and drinks are delivered quickly.

As a shift manager, you'll be in charge of scheduling employees, giving them tasks, dealing with customer complaints, and making sure all food and drink safety rules are followed. You'll bring strong organizational skills, experience as a supervisor, and previous work in a fast food or quick service restaurant. If this describes you, please apply right away!

Responsibilities

• Assist in resolving customer complaints in a timely, efficient, and courteous manner
• Take care of all aspects of staffing, such as monitoring, scheduling shifts, and training people to improve compliance and output.
• Cover the duties of crew members who are unable to work their shifts
• Maintain and ensure that each site is well stocked, order supplies, and arrange the product delivery
• Delegate activities to employees and make sure they are executed efficiently and successfully to ensure quick service of all food and beverage

Qualifications

• Possess excellent organizational skills, communication skills, and problem-solving skills
• Previous food service experience with the ability to perform multiple jobs in the restaurant with preference given to those with fast food or quick service experience
• Previous management or supervisory experience is required
• Computer skills and experience with MS Office strongly desired
• A high school diploma or equivalent GED is required

Compensation

$18 - $21 hourly

About Big Dave's Oviedo

Big Dave’s Cheesesteaks is one of the fastest-growing businesses in Atlanta, Georgia, and now the Charlotte, NC area. Beginning this fall, Big Dave’s Cheesesteaks will enter the Central Florida Market, opening its first stores in SoDo and Oviedo. Derrick Hayes, a West Philadelphia native, serves as Founder and CEO of the company and continues to successfully intertwine authentic traditional Philadelphia cuisine and family-like atmosphere into the fabric of the restaurant. Patrons rave about popular menu items like beef, chicken, and salmon cheesesteak egg rolls and also praise Big Dave’s modern take on the Philadelphia classic with entrees like the “Dave’s Way” Cheesesteak. It comes as no surprise that Big Dave’s Cheesesteaks has ranked in the top 10 in the Best Sandwich category at the 2018 World Food Championships, and frequently sports lines wrapped around the downtown venue filled with customers yearning for a taste of Philly.