Services Infrastructure Manager

Humankind Global Recruitment; Madrid; Hybrid; EUR 65,000 - 75,000; Full time

Job summary

Humankind Global Recruitment is seeking a Services Infrastructure Manager for Madrid. The role combines technology strategy with hands-on leadership, overseeing databases, applications, and automation across a geographically distributed team.

You will implement the operating model and technical strategy aligned with SLT, focusing on performance, security, and reliability. You’ll turn strategy into actionable plans, drive automation initiatives, and identify skill gaps to strengthen the global

Qualifications

• Significant experience managing enterprise database and application environments.
• Proven track record leading geographically distributed technical teams.
• Deep knowledge of PostgreSQL, MySQL and SQL Server, including resilience, performance and disaster recovery.
• Hands-on automation experience with Ansible and/or Terraform.
• Experience with identity and authentication platforms.
• Experience with ITSM platforms and ITIL-style Incident, Problem and Change processes.
• Strong grasp of application and database security.

Responsibilities

• Lead a distributed group of SMEs and engineers across regions; set standards and grow talent.
• Oversee databases: PostgreSQL, MySQL, SQL Server; ensure availability, performance and security.
• Manage applications and internal tools (Mattermost, Confluence, Jira, Keycloak, Password Manager Professional, HaloPSA).
• Drive automation via Ansible and Terraform to reduce manual work and drift.
• Lead major incident responses and implement post-incident improvements.
• Collaborate with InfoSec; keep systems audit-ready and secure.
• Shape the platform roadmap: lifecycle, capacity, vendor management, and budget.

Skills

Enterprise databases & apps

Distributed teams leadership

PostgreSQL

MySQL

SQL Server

Automation tooling

Identity & authentication

ITSM & ITIL incidents

Application & database security

Tools

Ansible

Terraform

Mattermost

Confluence

Jira

Keycloak

HaloPSA

Job description

Services Infrastructure Manager

Madrid (Hybrid, 2 days onsite)

Permanent

€65,000 - €75,000 p/a

Our client are an IT consultancy with offices in Malaga and Madrid and operating on a global scale. They are looking to hire a technically credible Services Infrastructure Manager who will implement the operating model and technical strategy agreed by the SLT covering Database and application services. This will include databases, automation tooling, identity, service-management platforms and internal tools.

You’ll be the person turning strategy into a plan, challenge existing ways of working, driving automation and identifying skill gaps.

Here Is What You’ll Own

• The team. Lead a distributed group of SMEs and engineers across regions. Set the standards, grow the talent, hire the gaps.
• The databases. PostgreSQL, MySQL and SQL Server. Availability, performance, security, recovery. All of it.
• The applications. Mattermost, Confluence, Jira, Keycloak, Password Manager Professional and HaloPSA. Plus the internal tools the business quietly depends on.
• Automation. Ansible and Terraform at the centre. Less manual work, less drift, more consistency.
• Major incidents. When it breaks, you lead the technical response. Then you make sure it doesn't break the same way twice.
• Security and audit. Work with InfoSec to keep it locked down and audit-ready.
• The roadmap. Lifecycle, capacity, vendors, budget. You'll shape where this platform goes next.

The Successful Services Infrastructure Manager will have:

• Significant experience managing enterprise database and application environments
• Proven track record leading geographically distributed technical teams
• Deep knowledge of PostgreSQL, MySQL and SQL Server, including resilience, performance and disaster recovery
• Hands-on automation experience with Ansible and/or Terraform
• Experience with identity and authentication platforms
• Experience with ITSM platforms and ITIL-style Incident, Problem and Change processes
• Strong grasp of application and database security