ServiceNow HR Technical Lead

婵物捨; Barcelona; Presencial; EUR 50.000 - 90.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a ServiceNow HRSD Technical Lead to optimize HR operations globally. In this role, you will leverage your expertise in the ServiceNow HRSD platform to implement innovative solutions and drive business results. Collaborating with HR Operations and IT, you will mentor a team, recommend best practices, and ensure compliance in project implementations. This position offers a dynamic work environment where you can make a significant impact on HR service delivery while enjoying a range of perks and a competitive salary. Join a company that values your contributions and supports your professional growth.

Servicios

Work abroad option up to 25 days yearly

Home office setup allowance

Wide range of internal and external trainings

Life, accident, and Health Insurance

Collective Life Retirement Plan

2000 referral bonus

Special banking and insurance conditions

Exclusive Employees discounts

Events: summer and Christmas party

No dress code Hybrid

Formación

• 5+ years of experience in ServiceNow implementations and optimizations.
• 3+ years of experience working as ServiceNow Developer.
• Experience with Agile methodology would be a plus.

Responsabilidades

• Provide technical direction and mentorship to developers and stakeholders.
• Monitor and improve performance of existing HRSD solutions.
• Design and support integration solutions between ServiceNow and other applications.

Conocimientos

ServiceNow HRSD

JavaScript

HTML

CSS

JSON

XML

Agile methodology

Analytical skills

Team player attitude

Problem-solving skills

Educación

Bachelor's degree in IT/HRIS

Herramientas

ServiceNow

Descripción del empleo

Our opportunity

ServiceNow HRSD Technical Lead

In this role, you will be a member of the global ServiceNow (HR) team, collaborating closely with the HR Operations, IT and ServiceNow platform in implementing the global HR ServiceNow roadmap, supporting the HR demand from all the countries in scope and working on different projects with stakeholders from all regions in the world. As a Technical Lead for our ServiceNow HRSD team, you will use your knowledge and experience in ServiceNow HR Service Delivery (HRSD) platform to optimize our HR operations and help driving business results.

You will provide technology direction and significantly contribute to identifying best-fit technical solutions. You will create and implement innovative high quality solutions, ensure project implementation compliance and utilize technology research to innovate, integrate, and manage technology solutions on ServiceNow.

The job’s core deliverables will rely on delivering services to internal clients. It may involve sharing subject matter expertise to others in the organization or supporting others in their efforts to deliver on our promise.

Your role

As ServiceNow HRSD Lead your main responsibilities will involve

• Provide technical direction and mentorship to our developers, functional team and different stakeholders, be able to translate business requirements into technical solutions with a business analyst mindset
• Recommend best practice technical design, components, models and deliverables
• Work in projects through discovery, design, build, test, and deployment activities together with several other teams across the regions
• Respond to production support issues, bring technical expertise helping the support team to solve complex issues
• Identify opportunities for automation and streamlining
• Monitor and improve the performance, scalability, and security of existing HRSD solutions
• Design and support integration solutions between ServiceNow and other HR applications
• Stay current with ServiceNow releases, features, and best practices, analyze and investigate new ServiceNow features/releases and potential implementation into the Zurich context, with an OTB philosophy
• Work closely with the platform architects to design solutions for HR and ensure stability of the HRSD solutions
• Coordinate handling of data requests/defects/change requests with IT partners
• Configure, manage and monitor HR Services, permissions, security segregation
• Develop and maintain technical documentation

Your Skills and Experience

As a ServiceNow HRSD Technical Lead your skills and qualifications will ideally include:

• Bachelor’s degree (or equivalent), preferably with IT/HRIS background
• 5+ years of experience in ServiceNow implementations and optimizations
• 3+ years of experience working as ServiceNow Developer
• 3+ years of experience in the delivery and implementation of ServiceNow HRSD core module(s)
• 2+ years’ experience implementing Portal solutions (widgets, catalog, knowledge base, etc.)
• Experience with Agile methodology and driving offshore developers in an Agile context would be a plus
• Experience with ServiceNow integrations
• Technical skills Coding with Web Technologies (JavaScript, HTML, CSS, JSON, XML) would be a plus
• Fluent in both written and spoken English
• Service oriented working style and team player attitude, including the ability to work well under pressure
• Good analytical skills, attention to details and great level or professionalism

What we offer?

As well as a competitive salary and a yearly bonus we offer:

• Option to work abroad up to 25 days yearly
• Over 300 euros to set up your home office and additional monthly home office allowance
• Wide range of internal and external trainings, including free English, German and Spanish classes depending on the needs
• Ticket restaurant or flexibility to exchange it for other benefits
• Life, accident, and Health Insurance
• Collective Life Retirement Plan
• 2000 referral bonus if you bring other talented people like you
• Special banking and insurance conditions plus Exclusive Employees discounts
• Functional diversity benefits
• Events: summer and Christmas party, different activities like hiking, investment, beach volley club and many more
• No dress code Hybrid

Please apply with your CV in English.

Who we are

Looking for a challenging and inspiring work environment where you can make a difference? At Zurich millions of individuals and businesses place their trust in our products and services every day. Our 53,000 employees worldwide form the basis of our success, enabling businesses and communities to face a world of risk with confidence. Imagine if you could help people do this all over the world. You’d give them confidence and reassurance by protecting what they love most. It’s a big challenge, but you will be supported by a world-class team who believe in helping you to reach your full potential and deliver on our promises.

Diversity & Inclusion

At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.

So be challenged. Be inspired. Help us make a difference.

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

Let’s continue to grow together!

• Location(s): ES - Barcelona
• Schedule: Full Time
• Recruiter name: Alvaro Gallego Zazo